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Salary: USD 250,000 - 300,000 / annual
CLEAR is building a secure identity platform transforming how people live, work, and travel. With 43+ million members and a growing global partner network, CLEAR operates at major airports, stadiums, and everyday locations to unlock frictionless experiences.
As Vice President, Operations - South, you will lead CLEAR's airport operations across the South region, overseeing a large organization of frontline team members and general managers. You'll drive operational excellence, growth, and a high-performing culture while delivering exceptional security, member experience, sales, and people outcomes.
Key Responsibilities:
- Own operational and financial performance across the South region, delivering against security, member experience, enrollment, sales, labor, and profitability goals
- Lead, coach, and develop Regional Directors and General Managers, building a strong leadership bench and driving clear accountability and consistent execution
- Drive regional growth by maximizing performance at existing airports, supporting new airport launches, and accelerating adoption of new products and experiences
- Build trusted relationships with senior airport, aviation, and internal stakeholders, representing CLEAR at the executive level
- Partner cross-functionally with People, Training, Compliance, Member Experience, Finance, and other teams to strengthen execution and improve member and team member experience
Success Metrics:
- Security and compliance performance across all South region airports
- Achievement of regional balanced scorecard targets (enrollment, member experience, sales, labor, operating performance)
- Division-level profit contribution at or above established targets
- Hiring, retention, internal mobility, and leadership development outcomes
Compensation & Benefits:
Base salary range: $250,000–$300,000 annually, depending on skills and experience. Additional rewards include annual bonuses, commission, Restricted Stock Units, comprehensive healthcare, family-building benefits (fertility, adoption/surrogacy support), flexible time off, annual wellness stipend, free OneMedical memberships, CLEAR Plus membership, and 401(k) with employer match.
Requirements:
- 15+ years of progressive operations leadership experience, including leading large, geographically dispersed teams in high-volume, 24/7/365 environments
- Proven track record owning P&L performance, forecasting, labor and cost management, and sales or revenue goals across complex multi-site operations
- Experience building high-performing sales and service cultures with strong focus on customer experience, operational rigor, and measurable results
- Demonstrated ability leading through leaders, developing strong management teams, and creating accountability and engagement across large frontline organizations
- Sound judgment in fast-moving environments, credibility with frontline teams and senior executives, and ability to influence across internal and external stakeholders
- Ability to travel up to 75% across the region and periodically to CLEAR's New York City headquarters
