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Salary: USD 100,000 - 125,000 / annual
Pie Insurance is seeking a Vendor Management & Sourcing Specialist to serve as the operational backbone of the Claims Vendor Management and Procurement function. This is a senior individual contributor role that owns end-to-end work across sourcing/procurement execution and vendor relationship and performance management.
In the sourcing and procurement execution capacity, you will lead the full sourcing lifecycle by translating business needs into RFx processes, conducting market research, spend analysis, benchmarking, and competitive bid evaluations, and delivering data-backed vendor selection recommendations. You will prepare comparison matrices, commercial term analyses, and leadership-ready recommendation summaries. You will support contract negotiations by conducting pre-negotiation research, identifying risk areas, and developing favorable position recommendations. You will execute operational expense bill review, flagging invoice discrepancies and savings opportunities. You will build and maintain data integrity within the vendor tracking system and develop sourcing templates, standard operating procedures, and playbooks that create repeatable, defensible processes.
On the vendor relationship and performance management side, you will serve as the primary day-to-day point of contact for all active Claims vendors, managing routine communications, requests, and issue triage. You will coordinate and prepare for quarterly stewardship meetings with high-risk and claims-critical vendors, including agenda development, performance data compilation, and follow-up tracking. You will track vendor performance against scorecards, maintain the Issues & Escalations log, and coordinate vendor onboarding documentation collection and verification. You will collaborate with Claims leadership and Legal to support vendor contract compliance, regulatory audit coordination, and billing guideline enforcement. You will also support the defense counsel panel oversight program.
This role operates within a lean team and requires independent judgment, strong follow-through, and proactive delivery of leadership-ready outputs with minimal oversight.
Requirements:
- High school diploma or GED required; Bachelor's degree preferred in business, finance, supply chain, or related field
- 4+ years of combined experience in vendor management, strategic sourcing, procurement, or related role, with demonstrated competency in both sourcing execution and vendor relationship management
- Direct experience in workers' compensation or commercial lines insurance is required; must understand the claims lifecycle, vendor ecosystem, and cost drivers
- Demonstrated history of executing sourcing activities independently: RFx development, spend analysis, bid evaluation, and vendor selection
- Experience managing vendor relationships and performance, including stewardship meetings, scorecard tracking, and escalation management
- Exposure to contract review, commercial term analysis, and negotiation support
