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Salary: CAD 120,000 - 138,000 / annual
Peregrine Technologies, backed by leading Silicon Valley investors, is an AI-enabled platform that helps public safety organizations, governments, and private-sector institutions turn siloed data into operational intelligence. The company supports hundreds of customers across 30+ states and two countries, serving over 125 million people.
We are seeking a Training Manager to oversee the development, coordination, and delivery of onsite training programs for our law enforcement customer base. This role is critical to user adoption and customer onboarding, requiring you to translate complex technical workflows into digestible training concepts and ensure all workflows are implemented across the customer base.
You will be based remotely in Toronto, Ontario with weekly onsite visits and travel required across the region and surrounding areas (50-75% travel to customer sites throughout Canada). Your responsibilities include creating engaging and effective training materials, working directly with customers to enhance their skills and product knowledge, and serving as the first line of support during onboarding. You will collaborate with cross-functional teams to synthesize user feedback and represent the voice of the customer internally.
The ideal candidate has 2-5+ years of experience training and onboarding customers to adopt technical software solutions, with significant enterprise software experience. Public sector or law enforcement experience is preferred. You are an excellent communicator with strong presentation, listening, and relationship-building skills. You thrive under pressure, are flexible in ambiguous situations, and bring a curious, humble mindset to solving customer challenges. French language skills (Québécois) are preferred.
