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Loft Orbital is a space infrastructure company that deploys customer missions on satellite platforms, enabling governments, companies, and research institutions to focus on their applications rather than spacecraft engineering. The company has flown 30+ missions and operates offices in San Francisco, Golden (Colorado), and Toulouse.
As Technical Program Manager for Customer Delivery, you will be the operational engine driving the Customer Delivery team. You will own Mission Development Plans that coordinate work across engineering, product, and operations to deliver customer missions on orbit. Your responsibilities include:
• Own Mission Development Plans for assigned missions: identify all required work, break it into committed work packages with contributing teams, and drive completion against launch-anchored deadlines
• Manage the Customer Offering Portfolio: maintain the catalog of capabilities Loft can deploy, identify gaps between portfolio and upcoming mission needs, and drive new capability development with product and engineering
• Partner with Customer Delivery Engineers (CDEs) to ensure they have the capabilities, plans, and tooling needed to execute missions
• Connect Customer Delivery to the product organization by representing operational and customer constraints in product planning and managing deployment of new features into operational use
• Drive cross-functional coordination and status clarity through internal reviews, progress reporting, risk/blocker identification, and stakeholder alignment
• Engage directly with customers, including executive-level stakeholders, on mission scope, schedule, and capability tradeoffs
• Continuously improve Customer Delivery processes, templates, and workflows to increase execution efficiency
This role is ideal for someone who has taken products from development through deployment at a product-driven technology company and wants to apply that discipline iteratively across an active product line of missions flying in orbit.
REQUIREMENTS:
Must Haves:
• ~8 years of professional experience in technical program, product, or engineering roles
• ~3 years as an Engineering Program Manager (EPM) or Product-focused Technical Program Manager (TPM) at a product-driven technology company, leading cross-functional programs from definition through ship
• Experience deploying products into production or operational environments, including release readiness, cross-team dependency management, and post-deployment quality
• Experience in the satellite or aerospace industry, with working knowledge of spacecraft systems, mission operations, or payload development
• Experience working directly with external customers, including executive-level stakeholders
• Exceptional and proven technical aptitude: able to go deep with engineers on architecture and tradeoffs, and translate that fluently for customers and executives
• Excellent communication skills at all levels, from engineering deep dives to executive summaries, with organization and prioritization skills to run multiple parallel workstreams in a fast-paced environment
Nice to Haves:
• Direct experience with satellite on-orbit operations, commissioning, or ground segment software
• Technical leadership experience (leading engineers or technical teams, formally or informally)
• Experience building or managing a product/capability portfolio, roadmap, or plan of record
• Experience with international customers and distributed teams
