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Senior Project Manager

Zscaler - Bangalore, India - Hybrid - posted 2026-09-15

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Zscaler is seeking a Senior Project Manager to join the Professional Services team in Bangalore. Reporting to the Sr Manager, Professional Services, SecOps, you will own the end-to-end success of customer deployments for the Zscaler Zero Trust Exchange platform—a cloud-native SASE security solution protecting thousands of enterprises globally. In this role, you will serve as the primary point of contact throughout the deployment lifecycle, orchestrating cross-functional resources and coordinating with internal technical teams to deliver seamless, secure outcomes. You will define and track success criteria, metrics, milestones, and timelines to keep projects on schedule and maximize customer value. You will cultivate deep relationships with key customer stakeholders to ensure organizational alignment and timely completion of deliverables. You will navigate and resolve complex account escalations by mobilizing internal resources and technical experts to achieve swift resolution. You will maintain rigorous documentation and project tracking while educating customers on onboarding tools and post-sales support processes. Zscaler is building an AI-native enterprise where human potential is amplified by machine intelligence. The company emphasizes ownership and collaboration, trust through outcomes, and a challenge culture with ongoing feedback. You will thrive in ambiguity, act like an owner with a strong bias for action, and operate with integrity while balancing strategic vision with hands-on execution. You are a dedicated problem-solver who tackles complex challenges head-on, a high-trust collaborator who values open feedback and shared team success, and an active learner with a growth mindset. Zscaler (NASDAQ: ZS) is a publicly traded cloud security leader with a distributed platform across 160+ public exchanges globally and thousands of private exchanges at the edge. REQUIREMENTS: - Bachelor's degree in Engineering, Business, or a related field - 5+ years of professional project management experience - Technical literacy in security fundamentals including firewalls, proxies, and web security gateways - Exceptional communication and organizational skills with proven ability to lead and facilitate large-scale customer presentations - Demonstrated curiosity and active exploration of AI tools, with proven history of integrating new technologies to enhance daily workflows and augment problem-solving PREFERRED QUALIFICATIONS: - Active Project Management (PMP) certification - Experience navigating the fast-paced environment of the cybersecurity or SaaS industry

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