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Sova Health is a D2C preventive healthcare company building India's precision health platform through science, data, and AI. The company is scaling its internal technology ecosystem and seeking a Technical Product Owner to own the product roadmap for Sova's custom CRM and operational systems that will serve as the backbone for customer, clinical, and operational workflows.
In this role, you will bridge business strategy and technology execution. You'll own the complete product lifecycle for internal systems, including defining vision, priorities, and success metrics; writing clear user stories and technical requirements; and prioritizing features based on business impact, technical feasibility, and customer value. You'll collaborate across Operations, Sales, Customer Success, Clinical, Marketing, and Leadership to gather requirements and translate business needs into actionable technical specifications. You'll act as the primary liaison between business and engineering teams, communicating product decisions, trade-offs, and timelines to all stakeholders.
You'll also define product KPIs and reporting requirements, analyze user behavior and workflow efficiency, and use data to drive continuous optimization of internal systems. This is an ideal role for someone who began their career as a Software Engineer or Developer and has transitioned into Product Management, combining strong technical depth with product thinking and the ability to make informed decisions on architecture, scalability, and integrations.
Success in this role means leading the design and launch of Sova's internal CRM platform, establishing a scalable product development process, creating a technology roadmap aligned with business growth, improving visibility into customer journeys and operational workflows, building strong alignment between business and engineering teams, and enabling the organization to scale efficiently through technology and automation.
QUALIFICATIONS & REQUIREMENTS:
- 4–8 years of overall experience in Software Engineering, Product Management, or Product Ownership, with prior experience as a Software Developer or Full Stack Engineer
- Experience building CRM, workflow management, healthcare, SaaS, or customer lifecycle products from 0 to 1
- Experience managing internal products used by multiple business functions
- Strong understanding of software architecture and system design
- Working knowledge of backend systems, APIs, databases, cloud infrastructure, and integrations
- Ability to read and understand code, even if not coding full-time
- Familiarity with modern web application architecture and development practices
- Experience working with engineering teams in Agile environments
- Excellent communication and influencing skills
- Ability to simplify complex technical concepts for non-technical stakeholders
- Comfortable working in fast-paced startup environments with ambiguity and evolving priorities
- Core competencies: product management, project planning, strategy, operational strategy, stakeholder management, go-to-market strategy, business strategy, risk assessment, compliance and P&L management, market analysis, team collaboration, and problem-solving
