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FlixBus is seeking a Technical Operations Manager to own the operational relationship with API partners and lead cross-functional projects scaling the platform globally. This role sits within the Platform Business Team, focusing on third-party supply integration and B2B partner management.
Key Responsibilities:
- Own end-to-end onboarding of third-party carriers onto the platform, managing inventory health across multiple integration models (self-service, manual, hybrid, API).
- Serve as the primary operational point of contact for B2B partners, guiding them through technical integration, resolving issues, and maintaining trust to keep inventory live and growing.
- Lead cross-functional projects end-to-end: scoping, stakeholder alignment, and delivery to improve onboarding, integration quality, and partner/customer experience.
- Build strong relationships with Business Development Managers across country organizations, translating their needs into operational solutions.
- Work closely with engineering teams to enable new business opportunities, resolve technical issues, and improve customer experience using internal tools.
Required Qualifications:
- Bachelor's degree in International Business, Business Administration, Economics, Management, Engineering, or similar field.
- 5+ years of experience in operations, project management, account management, process improvement, or comparable B2B-facing role.
- Proven track record managing stakeholders and delivering cross-functional projects.
- Comfortable in technical environments; understand API integrations and data; can translate between partners and technical teams.
- Self-directed with ability to structure work, set goals, and find creative solutions.
- Detail-oriented, data-driven decision maker.
- Fluent in English; additional languages a plus.
- Thrive in international, collaborative environments.
FlixBus offers a dynamic work environment with competitive compensation, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.
