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LaunchDarkly seeks a Technical Enablement & AI Systems Lead to own the technical enablement program for the Solutions Engineering organization while designing and deploying AI-powered systems that scale enablement delivery.
You will own the full technical enablement lifecycle for Solutions Engineering, including onboarding, product launches, competitive positioning, and skills development. This includes designing and delivering live, virtual, and on-demand training, certifications, and workshops. You'll define competency frameworks, partner with leadership on team development, and measure readiness through clear performance metrics.
In parallel, you will design and deploy AI workflows and agents that support technical sellers in daily workflows—discovery prep, demo support, objection handling, and knowledge retrieval. You'll systematically automate repeatable enablement activities to improve scale and consistency, and partner cross-functionally to prioritize, launch, and drive adoption of AI-powered field solutions.
You'll identify and implement high-impact AI use cases across content, operations, and program delivery. You'll build agents and shared workflows that increase team leverage, own the AI structure and foundation for scalable solutions, and model AI-native ways of working for the organization.
You'll collaborate with GTM, Product, PMM, RevOps, and Field Operations to align enablement with business priorities, represent technical field needs in roadmap discussions, manage programs end-to-end, and play an active role in GTM operating rhythms including COE reviews, QBRs, and leadership updates.
Required: 8+ years in SaaS technical GTM (Solutions Engineering, Solutions Architecture, Technical Sales, or Enablement); experience delivering technical training and enablement programs; hands-on experience building AI-driven tools, agents, or automations; strong technical fluency including ability to read and debug code; experience with modern AI tooling (Relevance AI, Claude, LangChain); deep understanding of technical sales lifecycle; familiarity with value-based selling methodologies (MEDDPICC, Force Management); experience with GTM tools (Salesforce, Gong, Highspot, Outreach); strong program management skills.
Nice to have: Python or JavaScript programming; SQL for data analysis; familiarity with LaunchDarkly or similar developer platforms; background in high-growth developer tools, API-first, or AI/ML companies.
