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Propel Software is seeking a Tech Lead for DevOps & Reliability to lead the design and delivery of impactful systems and features. As a senior individual contributor, you will own the technical direction of medium-to-large initiatives, drive alignment through well-structured design documentation, and mentor engineers to raise the overall engineering bar. This role balances hands-on development with system-level thinking, ensuring high standards of quality, scalability, security, and maintainability across the platform.
Key responsibilities include:
- Own and optimize end-to-end CI/CD pipelines, builds, and deployments across application packages and services
- Develop automation scripts and internal engineering tools to reduce manual dependencies for developers
- Leverage modern AI-assisted engineering tools for troubleshooting, automation, scripting, and operational efficiency
- Monitor application health, availability, and performance across production services
- Establish robust observability (logs, metrics, alerts, health checks) to detect and resolve production issues early
- Plan, coordinate, and execute scheduled production releases, patch releases, and Heroku deployments
- Manage release risks, post-release validation, rollback/recovery procedures, and participate in release support
- Integrate automated security scanning and vulnerability detection within delivery pipelines
- Apply OWASP standards and establish security guardrails to ensure safe, compliant software releases
Propel Software transforms the way product companies work through its product value management platform, which connects commercial and product teams to optimize decision making and drive process efficiencies. The company is recognized as a Deloitte Technology Fast 500 winner and one of Fortune's Most Innovative Companies in America.
This is an in-office position requiring attendance 4+ days per week in Thiruvananthapuram. Authorization to work in India is required; visa sponsorship is not available.
REQUIREMENTS:
- 8–10 years of DevOps, CI/CD, and software delivery experience in AWS cloud environments
- Strong background in build, deployment, release automation, and production application support
- Proven troubleshooting skills with the ability to debug backend code and resolve complex technical issues
- Expertise in application logging, monitoring, and observability
- Proficiency in CI/CD pipeline security, vulnerability scanning, and applying OWASP standards
- Strong scripting and automation capabilities to build tooling, workflows, and process improvements
- Familiarity with Git workflows and modern AI-assisted engineering tools
- Hands-on experience with OAuth 2.0 or modern authentication/authorization mechanisms
- Strong ownership, cross-functional collaboration, and communication skills
NICE TO HAVE:
- Hands-on experience with cloud infrastructure, containerization (Docker, Kubernetes/EKS), and Infrastructure as Code (Terraform)
- Strong background in application observability, performance monitoring, backend engineering (Python, Java, Node.js), and database troubleshooting
- Familiarity with Agile/Scrum practices, release management, AWS certification, and building/deploying AI-assisted workflows
