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Veeam Software, the Data and AI Trust Company, is seeking a Team Manager for Technical Account Managers to lead the regional TAM team in France. This role sits within the EMEA Professional Services organization and is responsible for driving customer success, team performance, and strategic growth across the French market.
Key responsibilities include leading and coaching a team of Technical Account Managers to ensure consistent delivery of high-quality services; serving as a senior advisor and escalation point for strategic French enterprise and government accounts; driving customer satisfaction, retention, and expansion through proactive engagement and value realization; and collaborating cross-functionally with Sales, Product, and Support teams to align TAM services with business goals.
You will participate in EMEA leadership forums, monitor team performance metrics, and implement continuous improvement initiatives. The role involves representing the French region in EMEA Professional Services strategy discussions, identifying growth opportunities, and supporting TAM-led expansion initiatives. You'll contribute to business development efforts and prepare for future P&L accountability by aligning team performance with revenue targets, optimizing delivery capacity, and contributing to Professional Services bookings and renewals.
The ideal candidate brings 5–10 years of customer-facing technical experience in enterprise IT or SaaS environments, with proven leadership experience managing technical teams and driving customer success. Strong understanding of Veeam solutions or similar technologies is required. Fluency in French and English is essential, with experience in French enterprise or public sector clients preferred. You should be a strategic thinker with a track record of influencing business outcomes, data-driven, resilient, collaborative, and comfortable operating in dynamic environments with evolving priorities and high accountability.
