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Rippling is a unified HR, IT, and Finance platform that automates the entire employee lifecycle—from onboarding to offboarding—in a single system. The company has raised $1.4B+ from top-tier investors (Kleiner Perkins, Founders Fund, Sequoia) and is based in San Francisco.
The PEO/HRS product is a high-growth division within the company. The Operations group serves as the "nerve centre," bridging software capabilities with customer value through scalable execution, process evolution, and cross-functional collaboration.
As Strategy & Operations Lead, you will be a versatile builder-operator responsible for:
**Strategic Planning**: Partner with senior leadership to translate annual objectives into actionable, measurable operating plans and OKRs that drive the PEO/HRS product forward.
**Process Engineering**: Identify organizational bottlenecks and design scalable systems—from workflows to product improvements—that enable growth without proportional headcount increases.
**Special Projects**: Lead complex, high-impact initiatives that span multiple functional areas and don't fit neatly within standard operational pillars.
**Change Management**: Guide the organization through structural shifts, tool adoptions, and evolving business models with minimal disruption and clear communication.
**Insights & Reporting**: Build and own dashboards and reporting frameworks that track operational health, translating data into executive-level narratives on performance and trends.
You will work cross-functionally with product, engineering, sales, customer success, and finance teams. This role requires someone who can bring clarity to complexity, move high-stakes initiatives across the finish line, and thrive in a fast-growing, dynamic environment.
