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Socure is hiring a Strategic Operations Lead to serve as a force multiplier for the Tier 1 Banks segment. This role sits at the intersection of GTM execution and strategy, supporting leadership by driving operational rigor, enabling customer-facing deliverables, developing AI tooling, and identifying growth acceleration opportunities.
You will function as a generalist and chief of staff for the Tier 1 Banks segment GM, owning revenue and customer execution including project management of QBRs, roadshows, renewals, POV readouts, and RFPs. You'll support renewal strategy through sensitivity modeling, pricing analysis, and risk identification, and partner on white space analysis to identify expansion opportunities across accounts.
Key responsibilities include maintaining rigorous pipeline hygiene and reporting accuracy, driving operating cadence through weekly team meetings and deal reviews, and tracking follow-ups to ensure accountability. You'll act as a liaison with Marketing on campaign planning and execution, coordinate event targeting and post-event follow-up, and partner with Sales, Solutions Consulting, Customer Success, RevOps, and Finance to ensure aligned execution.
You'll identify process gaps and drive continuous improvement initiatives, support development and implementation of AI tools and automation strategies, and provide day-to-day leverage for pod leaders through scheduling, prioritization, and project tracking. This role offers high visibility and direct exposure to GTM leadership, with opportunities to transition into revenue, strategy, or operational roles while building deep expertise in banking, identity, and fraud.
The ideal candidate has 2–4 years of experience (or 1–2 years post-MBA) in consulting, investment banking, private equity, or other highly analytical roles. You should be highly analytical with strong financial modeling and problem-solving skills, exceptional communication and stakeholder management abilities, and strong organizational skills with the ability to manage multiple priorities. Success requires a founder mentality, deep customer focus, comfort with ambiguity, and the ability to move quickly to solve problems.
