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Salary: CAD 140,000 - 160,000 / annual
Lightspeed is seeking a Staff Technical Program Manager to design and own the Product Development Lifecycle (PDLC) execution model across Product, Engineering, and Design. This is a founding role for the function, offering the opportunity to build from a blank page rather than optimize an existing system.
Key responsibilities include:
**Define the Execution Model**: Design a PDLC framework that works across all product verticals and functions. Establish what "good" looks like at each stage, including artifacts, checkpoints, and exit criteria.
**Build the Measurement System**: Create metrics that give leaders a trustworthy, holistic view of work flow and bottlenecks. Design the framework to measure system health and surface blockers early, not individual performance.
**Drive Adoption**: Partner with Product, Engineering, and Design leaders across verticals to align on the model and earn genuine buy-in. Navigate real differences across business units without forcing false consistency.
**Build an AI-First PDLC**: Define what humans own versus what AI agents own at each stage. Partner with Engineering to identify where AI can accelerate delivery, build pilots, and measure ROI. Ensure human checkpoints remain genuine decisions, not rubber stamps.
**Evolve the Model**: Treat the framework as a living system. Review periodically, adjust based on what's working, and report program health to senior leadership.
Required experience includes designing or significantly evolving delivery frameworks and execution models; leading cross-functional organizations through operational change; building measurement systems from ambiguous data; partnering with Engineering on applied AI and automation; strong executive communication; and demonstrated ability to influence senior stakeholders without formal authority. Comfort with ambiguity and independent structuring of solutions is essential. Fluency in English as a working language is required.
