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Illumio is seeking an experienced Staff Technical Program Manager to lead complex, cross-functional initiatives across its cybersecurity platform. The role requires 5 on-site days per week at the Sunnyvale headquarters.
In this position, you will drive strategic programs spanning multiple engineering organizations—including Product Management, Engineering, Security, Cloud Operations, Customer Success, and Support—to improve product quality, accelerate releases, and enable customer adoption.
Key responsibilities include:
**Technical Program Leadership**: Lead complex, cross-functional programs from planning through delivery. Drive execution of strategic initiatives across cloud, platform, security, infrastructure, and customer-facing product teams. Establish program plans, milestones, dependencies, risks, and success metrics. Develop and maintain reporting for regular program status updates.
**Product Release Management**: Own end-to-end release management for multiple product lines. Coordinate release readiness activities across Engineering, Product Management, QA, Cloud Operations, Documentation, and Customer Support. Drive release planning, Go/No-Go decisions, deployment readiness, and post-release reviews. Improve release predictability through automation, metrics, and standardized processes.
**Cross-functional Execution**: Partner with product, engineering, and cross-functional leaders to identify risks, remove blockers, and drive timely execution. Coordinate cross-team dependencies across distributed engineering organizations. Lead technical discussions and facilitate alignment among stakeholders with competing priorities.
**Operational Excellence**: Define and improve program management best practices. Build dashboards, KPIs, executive reporting, and portfolio health metrics. Develop process improvements, automate workflows, and create tools for PMO efficiencies. Drive continuous improvement initiatives focused on engineering efficiency, release quality, and operational scalability.
**Customer & Strategic Initiatives**: Lead strategic customer commitments and Voice of Customer initiatives. Partner with Product and Customer Success to prioritize customer-driven programs. Coordinate large-scale initiatives involving SaaS migrations, platform modernization, and customer enablement.
Required qualifications: Bachelor's degree in Computer Science, Engineering, or related technical field. 8+ years of Technical Program Management experience in enterprise software, cloud, networking, infrastructure, or cybersecurity. Experience leading large cross-functional engineering programs. Strong understanding of SDLC, Agile methodologies, and release management. Experience managing complex technical dependencies across multiple engineering organizations. Strong executive communication and stakeholder management skills. Proficiency with Jira, Confluence, and AI tools like Claude or Copilot. Experience with workflow automation and agent/tools building.
Preferred: Cybersecurity industry experience.
