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Salary: USD 169,000 - 233,000 / annual
Oura is seeking a Staff Technical Product Manager to own the roadmap for Business Technology Services (BTS) and Workato platform—the shared integration and automation infrastructure connecting ERP, financial, commercial, and customer systems, feeding the Databricks data lakehouse and data mesh, and increasingly supporting AI agents.
You will partner directly with Business Technology directors and stakeholders to convert underspecified platform demand into a clear, prioritized roadmap. This role requires genuine technical depth: you'll own API contracts, versioning, and integration-pattern decisions (Workato vs. custom AWS-native build, sync vs. event-driven) yourself, while partnering with Enterprise Architecture and the Staff Integration Engineer on deep systems design.
Key responsibilities include:
- Own and continuously prioritize the BTS platform roadmap across Business Technology domains, converting business asks into a clear, sequenced backlog that unlocks scale, international expansion, and NetSuite decoupling
- Align demand intake across BTS and Workato queues into a single structured, prioritized process, replacing disconnected backlogs with one holistic view
- Partner directly with Business Technology directors and stakeholders (Finance, Supply Chain, Member Experience, Commercial, Corporate) to elicit and structure platform demand
- Own API contracts, versioning, and integration-pattern decisions—technical enough to make and defend these calls yourself
- Build and defend the platform narrative for executive and cross-functional audiences, translating technical trade-offs into business impact
- Partner with Enterprise Architecture on platform-vs-domain scope calls, including how BTS integration flows feed the Databricks data lakehouse and support the data mesh
- Review and recommend approaches for MCP servers and AI agents supporting the BTS ecosystem
- Contribute to standing up the Integration & Automation Engineering team, partnering on team structure, hiring, and the transition from contractor-led to FTE-led delivery
Requirements:
- 10+ years of technical product or platform management experience, including significant time owning infrastructure, integration, or API platforms (not customer-facing features)
- Strong technical background: comfortable writing or critiquing specs (OpenAPI, event schema, contract) and defending build-vs-buy or versioning decisions
- Working knowledge of core AWS services for integration platforms (API Gateway, Lambda, EventBridge, Step Functions, SQS/SNS)—enough to make informed design calls and speak the engineers' language without provisioning infrastructure yourself
- Direct experience with iPaaS/integration platforms (Workato, MuleSoft, Boomi, or similar) and with API design, versioning, and contract management
- Track record of working directly with business and operations stakeholders to turn vague requests into clear, buildable requirements
- Track record of owning a platform roadmap serving multiple internal consuming teams, including running intake and prioritization across competing demand
- Comfort negotiating sequencing and trade-offs directly with senior (Director and above) stakeholders
- Excellent written and verbal communication, with demonstrated ability to translate technical trade-offs into business terms for executives
- Demonstrated use of LLM assistants and agentic build tools (Claude, Cursor, Claude Code, Lovable) in daily work—research, drafting, analysis, prototyping, problem-solving—with sound judgment about when AI is and isn't the right tool
Nice to have:
- Experience standing up or governing an AI control plane, MCP gateway, or agent observability/policy layer
- Experience with ERP integration or decoupling (NetSuite or similar) in a growth-stage company
- Familiarity with data lakehouse or data mesh architectures (Databricks) and how upstream integration design affects downstream analytics
- Experience transitioning a contractor-run function into a permanent platform team
