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Salary: USD 166,500 - 291,400 / annual
ServiceNow is seeking a Staff Software Engineer to join the Software Asset Management (SAM) product team. This role focuses on building high-performance, scalable solutions that help organizations manage software licensing and compliance with precision.
You will own the full software development lifecycle—from design and implementation through testing and delivery. Key responsibilities include:
• Design and implement high-quality, clean, scalable, and reusable code while enforcing best practices around software engineering architecture, code reviews, and unit testing
• Own your code end-to-end: from design through implementation, test automation, and delivery
• Collaborate with product managers to define feature sets that solve real customer problems
• Partner with architects to shape product design and with quality engineers to enhance quality and performance
• Contribute to new product features and enhance existing offerings
• Mentor peers and promote knowledge-sharing across the team
The SAM team is deeply aligned with company priorities and market expectations, delivering solutions that matter. You'll work in a culture that values craftsmanship, quality, and innovation, with opportunities to work symbiotically with AI and automation tools that enhance engineering excellence.
REQUIREMENTS:
• 8+ years of software engineering experience with a track record of delivering high-quality products
• Hands-on experience with columnar/analytical data stores (ClickHouse, Apache Druid, Snowflake, BigQuery, Redshift, or Vertica), including schema design, partitioning, and query optimization for large-scale analytical workloads
• Experience building and operating distributed data pipelines for high-volume ingestion, transformation, and reconciliation (Apache Spark, Kafka, Flink, Airflow, or dbt)
• Experience creating dashboards and analytic reports with tools such as Power BI, Tableau, or Looker
• Proficiency in Python, Java, or similar object-oriented languages
• Experience with modern front-end frameworks such as Angular, React, or Vue
• Strong knowledge of data structures, algorithms, object-oriented design, design patterns, and performance optimization
• Familiarity with automated testing frameworks (JUnit, Selenium, TestNG) and integrating tests into CI/CD pipelines
• Understanding of software quality principles including reliability, observability, and production readiness
• Ability to troubleshoot complex systems and optimize performance across the stack
• Experience with AI-powered tools or workflows, including validation of datasets, model predictions, and inference consistency
• Comfort with development tools such as IDEs, debuggers, profilers, source control, and Unix-based systems
• Experience leveraging critical thinking about how to integrate AI into work processes, decision-making, or problem-solving
