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Salary: USD 270,000 - 325,000 / annual
StubHub is seeking a Staff Product Manager for Payments to own the end-to-end checkout and payments experience that enables fans to purchase tickets globally. This is a senior, hands-on product role focused on improving domestic and international buyer pipeline completion and authorization rates across diverse markets and payment methods.
You will serve as the clear owner of StubHub's payments and checkout experience, with accountability for buyer conversion and authorization performance. Key responsibilities include:
**Own Payments Performance**: Drive end-to-end product ownership for payments, identifying and prioritizing opportunities to improve conversion across markets with different payment norms, issuer behaviors, and risk profiles. Define success metrics and sustain improvements in checkout reliability.
**Expand and Optimize Payment Capabilities**: Lead integrations with new international payment methods and providers, ensuring scalable implementations. Make strategic localization vs. global standardization decisions across payment flows and configurations. Design and evolve routing strategies, merchant descriptors, and issuer-facing optimizations to improve authorization outcomes.
**Build Intelligent Authorization & Risk Systems**: Partner with engineering and data science to build and evolve adaptable fraud and authorization systems. Orchestrate initiatives across internal models, payment routing, and third-party tools. Understand how fraud controls, issuer behavior, and payment methods interact across different markets.
**Lead Cross-Functional Execution**: Work closely with engineering, data science, risk, and operations teams to deliver high-impact initiatives from concept to launch. Partner with accounting, finance, and legal to onboard new payment vendors and renegotiate agreements. Drive build vs. buy decisions, evaluating vendors and internal capabilities with focus on speed, scalability, and long-term flexibility.
You will also manage and mentor a fellow product manager in the payments space, guiding their priorities and supporting their growth while remaining hands-on in your own work.
**Requirements**:
- 8+ years of experience in product management, with significant experience in payments, fintech, fraud technology, or adjacent financial systems
- Strong technical and analytical fluency; comfortable working with payments data and complex system flows
- Experience integrating with payment methods, processors, and fraud tools, including vendor evaluation and system design
- Ability to operate independently in ambiguous problem spaces, setting direction while driving hands-on execution
- Systems thinking: understanding how checkout experience, authorization logic, and risk controls interact across a global ecosystem
- Strong cross-functional leadership skills, with experience partnering closely with engineering, data science, risk, and operations teams
