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Fetcherr is an AI company that builds responsible, market-driven optimization solutions for dynamic pricing and revenue management. The company has successfully deployed its proprietary AI model in global aviation (with clients including Delta, Virgin Atlantic, WestJet, and others) and is now expanding into the ferry industry.
This role is a Subject Matter Expert (SME) position supporting Fetcherr's entry into ferry revenue management. You will serve as the company's primary authority on ferry operations, pricing dynamics, and commercial strategy, advising cross-functional teams (Product, Engineering, Data Science, Solutions, and Commercial) as they build an AI-driven pricing solution for ferry operators.
Key Responsibilities:
Industry Leadership: Establish yourself as Fetcherr's go-to expert on ferry revenue management, demand forecasting, and commercial operations. Provide deep expertise on ferry-specific pricing including route and sailing pricing, accommodation category management (cabins, reclining seats, deck, pet cabins), vehicle pricing (cars, motorhomes, motorcycles, trailers), Ro-ro freight pricing (accompanied/unaccompanied units, contracted vs. spot rates), promotions, early booking, last-minute and walk-up pricing, group bookings, tour operator allotments, and regulated fare regimes (resident fares, public service obligation routes, territorial continuity). Guide revenue management strategies that balance passenger load, vehicle deck and lane-meter yield, accommodation occupancy, and profitability across seasonal fleet deployments. Advise on ancillary revenue optimization (accommodation upgrades, priority boarding, onboard dining, lounges, Wi-Fi, pet accommodation, flexible-fare products) and dynamic pricing across ferry's short booking curve and high walk-up demand.
Data & Product Development: Own the definition of ferry operational data requirements including reservations, passenger and vehicle manifests, accommodation and deck inventory, lane-meter utilization, route and sailing performance, cancellations and no-shows, onboard purchases, freight contracts, pricing, and promotional campaigns. Lead discovery workshops and data mapping sessions, translating ferry business processes into product requirements and AI modeling logic. Define business rules, operational constraints, and regulatory fare obligations to ensure correct representation in the pricing engine. Review and validate model assumptions and pricing outputs against real-world ferry scenarios. Support development of scalable data ingestion and modeling processes.
Customer & Commercial Engagement: Act as a trusted advisor during customer workshops, onboarding, executive meetings, and business reviews. Support customer implementations by ensuring proper understanding of ferry operational workflows and data. Assist Sales, Customer Success, and Product teams during commercial opportunities. Share knowledge on route-level benchmarks, competitive pricing behavior, distribution channels (direct, OTAs, ferry aggregators, travel agencies, tour operators, freight forwarders), and partner relationships.
Internal Collaboration: Work closely with Product, Engineering, Data Science, Solutions Architecture, Customer Success, and Program Management teams. Deliver internal knowledge sharing and documentation on ferry operations, pricing, and revenue management best practices. Monitor ferry market trends and sector-specific developments, providing strategic recommendations for future product development.
Requirements:
The ideal candidate brings hands-on experience in ferry revenue management, route and sailing pricing, mixed passenger/vehicle/freight inventory optimization, or demand forecasting within a large-scale ferry operator.
