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Salary: USD 270,000 - 325,000 / annual
StubHub is seeking a Staff Product Manager to own the end-to-end payments and checkout experience that powers ticket purchases globally. This is a senior, hands-on product role focused on improving buyer pipeline completion and authorization rates across domestic and international markets.
You will serve as the clear owner of StubHub's payments strategy, responsible for:
**Payments Performance & Ownership**
- Own end-to-end accountability for buyer pipeline completion and authorization performance
- Identify and prioritize conversion opportunities across markets with different payment norms, issuer behaviors, and risk profiles
- Define success metrics and drive sustained improvements in checkout reliability
**Expand & Optimize Payment Capabilities**
- Lead integrations with new international payment methods and providers at scale
- Make strategic localization vs. global standardization decisions across payment flows and configurations
- Design and evolve routing strategies, merchant descriptors, and issuer-facing optimizations to improve authorization outcomes
**Build Intelligent Authorization & Risk Systems**
- Partner with engineering and data science to build adaptable fraud and authorization systems
- Orchestrate initiatives across internal models, payment routing, and third-party tools
- Understand how fraud controls, issuer behavior, and payment methods interact across different markets
**Lead Cross-Functional Execution**
- Work closely with engineering, data science, risk, and operations teams on high-impact initiatives
- Partner with accounting, finance, and legal on vendor onboarding and agreement renegotiation
- Drive build vs. buy decisions, evaluating vendors and internal capabilities
- Translate complex payments and fraud challenges into clear product strategy
You will also manage and mentor a fellow product manager in the payments space, guiding their priorities and supporting their growth while remaining hands-on in your own work.
StubHub operates a global marketplace serving 195 countries in 33 languages with 49 available currencies, offering over 300 million tickets annually across sports, music, comedy, festivals, and theater.
**Requirements**
- 8+ years of product management experience with significant background in payments, fintech, fraud technology, or adjacent financial systems
- Strong technical and analytical fluency; comfortable working with payments data and complex system flows
- Experience integrating with payment methods, processors, and fraud tools, including vendor evaluation and system design
- Ability to operate independently in ambiguous problem spaces, setting direction while driving hands-on execution
- Systems thinking: understand how checkout experience, authorization logic, and risk controls interact across a global ecosystem
- Strong cross-functional leadership skills with experience partnering closely with engineering, data science, risk, and operations teams
