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Commure is building an AI Operating System for healthcare that spans the full care journey: Ambient AI and dictation eliminating documentation burden, intelligent agents automating patient and revenue workflows, and autonomous RCM processing billions in claims. The platform is integrated with 60+ EHRs and serves 500,000+ clinicians across 500+ healthcare organizations, handling $25B+ in annual claims and supporting over 200 million patient interactions. The company recently raised $70M at a $7B valuation and was named to Fortune's Future 50 list and the 2026 AI Breakthrough Awards for "Overall NLP Company of the Year."
You will own the design agenda for a healthcare domain spanning multiple interacting workflows and product surfaces. This is a hands-on creative leadership role where you'll turn ambiguous clinical and operational problems into a clear design agenda, shape product direction with business partners, and lead design from discovery through launch. You'll set creative direction for your domain, turning user insights and product strategy into compelling concepts and coherent interaction models. Through mentorship and clear communication, you'll help experienced designers and cross-functional partners strengthen their design judgment.
Key responsibilities include: owning the design agenda for a domain and bringing structure to ambiguous problems; shaping product direction and roadmaps by synthesizing user research, customer needs, and business priorities; setting and carrying creative direction through concepts, prototypes, and narratives; building deep understanding of users through research and on-site observation; staying hands-on from concept through launch with clear interaction models and realistic prototypes; creating durable patterns and shared approaches for the design system; and aligning people around clear decisions using design briefs, workflow maps, and compelling narratives.
The role is based at headquarters in Mountain View, CA, with a minimum of 3 days per week in the office and occasional travel to client sites for field research and user engagement.
REQUIREMENTS:
- Track record of domain-level ownership with complex, end-to-end product design impact across multiple workflows and teams
- Creative vision grounded in product judgment; ability to move beyond incremental improvements to imagine better ways of working
- Exceptional interaction and visual craft; ability to simplify complex workflows while maintaining essential detail
- Strong research, framing, and systems thinking; ability to turn incomplete information into actionable insights
- Demonstrated influence beyond own execution; experience aligning cross-functional partners and mentoring experienced designers
- Clear writing and compelling storytelling; ability to frame problems and articulate domain-level vision
- Applied experience with AI-assisted design and prototyping tools such as Figma and AI-assisted development environments
- Ownership and sound judgment under ambiguity; genuine curiosity about healthcare
