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Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, a platform enabling organizations in physical operations (agriculture, construction, field services, transportation, manufacturing) to harness IoT data for actionable insights. The company helps improve safety, efficiency, and sustainability across industries representing over 40% of global GDP.
You will join as a hands-on Staff Software Engineer focused on growing Telematics products into major businesses. The portfolio includes paying customers with early traction in routing and workforce management for physical operations. You will shape the product roadmap by working directly with customers to understand their operations, test ideas, and build solutions they actively use. You'll maintain close involvement through production, customer adoption, and scaling phases.
This is a technical leadership role combining substantial hands-on engineering with strategic influence. You will define important problems and make product and technical decisions alongside Product, Design, and Engineering partners. You'll exercise judgment to move forward with incomplete requirements and influence other teams around a clear direction.
Key responsibilities:
- Work directly with customers and customer-facing teams to identify unmet needs, test assumptions, and surface opportunities. Establish success measures with Product and Design before investing in solutions.
- Lead ambiguous initiatives end-to-end, from discovery and prototypes through production rollout, adoption, and iteration. Use customer feedback and product data to decide what to improve, expand, or stop.
- Write and ship code on the critical path. Work across services, APIs, and customer-facing experiences as needed, combining technical depth with ability to learn unfamiliar product areas.
- Set technical direction for your area and align teams needed to deliver it. Make pragmatic architecture choices supporting rapid learning today and reliable growth over time.
- Own production quality of your work. Design for correctness, reliability, and performance; plan safe rollouts; use operational evidence to address constraints as usage grows.
- Increase effectiveness of engineers around you through design and code reviews, mentoring senior engineers, and removing recurring delivery obstacles. Share context and decisions enabling independent work.
- Champion and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as the company scales globally.
- Hire, develop, and lead an inclusive, engaged, high-performing team.
Requirements:
- Track record of shipping customer-facing products and growing them beyond initial launch. Ability to explain your contribution to measurable outcomes (adoption, revenue growth, retention, customer efficiency, cost to serve).
- Strong product judgment. Experience working directly with customers, clarifying poorly defined problems, and making decisions using evidence, including changing direction when initial ideas don't work.
- Deep hands-on software engineering ability with recent experience designing, implementing, and operating production systems. Ability to move from prototype to maintainable software and explain trade-offs.
- Experience scaling products and their underlying systems. Knowledge of identifying next constraints, balancing speed with reliability, and making technical investments supporting customer and business growth.
- Technical leadership across team boundaries. Demonstrated ability to build alignment without formal authority, make other engineers more effective, and communicate difficult choices clearly to technical and business partners.
- Helpful but not essential: experience building B2B software through early growth stage, or working on routing, workforce management, or other software for physical operations. Evidence of learning complex customer domains and delivering results valued over previous industry experience.
