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Salary: USD 185,000 - 200,000 / annual
Branch is a fintech company on a mission to empower workers with financial freedom by helping companies accelerate payments and providing working Americans with accessible financial services.
We are seeking a Staff Cloud Operations Engineer to join our Cloud Ops team. This is a senior individual contributor role with technical leadership scope across cloud infrastructure and operations.
Key Responsibilities:
- Coordinate cross-functionally with technical and non-technical staff across departments, including partnering on workflow automation (crons, n8n, Airflow) that bridges infrastructure and business processes
- Manage the process side of Ops: running outage incidents, working within compliance requirements, coordinating sprints, collecting metrics for management reporting, and maintaining documentation
- Maintain and improve incident response processes and tooling, ensuring accurate, reliable, and proactive monitoring across the application stack
- Ensure cloud infrastructure compliance with relevant security and regulatory standards
- Design, implement, and maintain cloud infrastructure in GCP
- Ensure cloud infrastructure is scalable, secure, and highly available
- Build automation that reduces toil and enables infrastructure to self-heal during production incidents
- Troubleshoot issues and provide support for cloud infrastructure and observability tools
- Mentor junior engineers on a project basis (not a day-to-day people management role)
The role involves a 24/7 on-call rotation and requires comfort with leveraging AI tools (Claude, Copilot, Gemini) to accelerate work.
Qualifications:
- Bachelor's degree in Computer Science, Engineering, or related field, or equivalent experience
- Minimum 5 years of professional, expert-level experience in cloud infrastructure engineering (preferably GCP)
- Experience with observability tools and processes (monitoring, logging, tracing)
- Strong experience in at least one programming/scripting language (Python, Bash, Java, or Go)
- Experience with containerization technologies (Docker and Kubernetes)
- Experience collaborating with network and application security teams; ability to make sound security-informed judgments
- Ability to work in a 24/7 on-call rotation
- Comfortable leveraging AI tools to accelerate work
Nice to Haves:
- Familiarity with CI/CD pipelines and Git
- Collaboration experience with Data Engineering teams
- Experience with automation and configuration management tools (Terraform, Ansible, Chef)
- Previous experience in a 24/7 on-call environment
- Mentorship or technical leadership experience
