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Perplexity AI, an AI answer engine and search product, is seeking a Senior Workplace Coordinator to manage operations and cultivate a positive workplace experience at its NYC office in Union Square (approximately 100 seats).
You will be the operational backbone of the NYC office, responsible for day-to-day reception, vendor relationships, facility maintenance, and employee health & safety compliance. Key responsibilities include:
- Open and close the office daily (8:30am–5:00pm) and be available for special projects, maintenance, and moves when needed
- Manage mail, packaging, and deliveries; triage and distribute items while keeping systems organized
- Order and track office and kitchen supplies, manage inventory, and work within budget; remotely support neighboring offices
- Maintain a clean, polished, organized office environment throughout each day
- Create memorable workplace experiences for employees, visitors, recruits, customers, and vendors
- Design and execute thoughtful, inclusive office events and experiences in alignment with global workplace strategy
- Organize and communicate facility and building safety preparedness
- Build and maintain relationships with contractors, suppliers, building management, and cleaning staff; ensure quality control and vendor accountability
- Coordinate internal and external lunches, meetings, team-building events, and offsites
- Serve as on-site contact for design and construction projects
- Respond to workplace tickets in a timely, kind manner
- Support ad-hoc projects as needed
The role requires someone who is hospitality and experience-driven, with a genuine passion for supporting others and a contagiously positive attitude. You'll work autonomously, juggle multiple tasks under tight deadlines, and maintain professionalism and confidentiality in all interactions.
REQUIREMENTS:
- 3–5 years of experience in facilities, workplace operations, office administration, or hospitality
- Proficiency with G-Suite products or ability to learn software quickly
- Excellent organization, planning, and prioritization skills
- Strong ownership and can-do attitude with an operational mindset
- Ability to work autonomously, manage multiple tasks under tight deadlines, and switch priorities quickly
- Willingness to take on unexpected projects with a "no task too small" mentality
- Excellent written, verbal, and non-verbal communication skills; ability to work well with diverse personality types and be receptive to feedback
- Genuine passion for supporting others and a positive attitude
- Ability to anticipate others' needs and act with patience, kindness, and firmness
- Strong attention to detail across processes, projects, space, and events
- Ability to maintain professionalism and composure when things don't go as planned; strong problem-solving skills
- Self-awareness and desire for feedback to adapt and grow
About Perplexity AI
AI / Data / Infrastructure — AI answer engine and search product for consumers and enterprises.
