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Salary: USD 171,900 - 300,800 / annual
ServiceNow's Access Security team is building the intelligence layer for the Veza Identity solution, helping enterprises understand who and what can access critical resources. The team transforms complex identity and access data into actionable insights, enabling customers to uncover risky access, prioritize remediation, and reduce exposure before incidents occur.
You will architect, design, develop, optimize, and maintain Access Security features that leverage AI to improve access intelligence, risk detection, and remediation workflows. Working across product, design, and engineering leadership, you'll build secure, scalable backend services and AI-assisted workflows designed for reliable enterprise operation.
Key responsibilities include:
- Partnering with cross-functional leaders to balance innovation, performance, and business impact
- Championing responsible use of LLM frameworks, AI agents, and AI-driven access intelligence for identity and access use cases
- Exploring emerging technologies in identity and access management to enhance customer value, resilience, scalability, and performance
- Participating in all technical aspects of team deliverables: architecture, design, quality, performance, maintainability, and code reviews
- Integrating automated testing into development workflows to ensure consistent quality across releases
- Mentoring and guiding engineers by sharing best practices, raising quality standards, and fostering continuous improvement in testing, reliability, and production readiness
- Owning end-to-end feature delivery from early design and architecture through release, operational oversight, and ongoing stability
Requirements:
- 10+ years of backend software development with deep hands-on experience building complex enterprise production software
- Applied AI experience: practical experience integrating AI, ML, or LLM capabilities into production workflows (decision support, risk analysis, automation, or security-focused access intelligence)
- Strong proficiency in Golang and other key programming languages (Python or Java)
- Expertise designing and implementing RESTful, GraphQL, and gRPC APIs
- Strong proficiency in data modeling, SQL, relational databases (PostgreSQL), and graph technologies (Neo4j)
- Strong knowledge of data structures, algorithms, object-oriented design, design patterns, and performance optimization
- Proven track record leading major cross-functional technical projects from conception to launch
- Bachelor's or Master's degree in Computer Science, Engineering, or related field
- Strong written and verbal communication skills
Preferred Qualifications:
- Prior experience in Identity and Access Management (IAM), IGA, and PAM solutions
- Experience with cloud platforms (AWS, Azure, or GCP) and containerization (Docker, Kubernetes)
- Hands-on familiarity with cutting-edge LLM frameworks and provider libraries (OpenAI, Anthropic, Google)
- Familiarity with automated testing frameworks and CI/CD pipeline integration
- Strong sense of ownership and customer focus with passion for user experience and emerging technologies
