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ServiceNow is seeking a Senior Staff Product Manager to lead product strategy for the Armis division as the company scales toward $10B+ in revenue. This is a high-impact role where you will own product direction across multiple teams, drive consensus on priorities, and guide projects from conception through delivery.
Key responsibilities include:
- Setting and communicating product strategy that aligns with company growth ambitions
- Building consensus across organizational boundaries and serving as an accountable owner of outcomes
- Collaborating with cross-functional teams to deliver high-quality products
- Integrating user research, usability studies, and market analysis into product requirements
- Translating complex problems into clear, actionable requirements and solutions
- Developing multi-mode communications tailored to different stakeholder audiences
- Leading and influencing efforts across teams, both within and outside your direct scope
- Coaching and developing team members at lower levels
ServiceNow describes itself as "the AI control tower for business reinvention," bringing together AI, data, and workflows to help 85% of the Fortune 500 work smarter and faster. The company is building an AI-native culture and seeking leaders who can drive product innovation in this context.
Requirements:
- 12+ years of software product management experience
- Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving (including AI-powered tools, workflow automation, AI-driven insights, or exploring AI's potential impact)
- Strong prioritization skills and discipline to focus on high-impact activities
- Proven ability to define and capture product requirements and transform them into product roadmaps
- Deep curiosity about customer needs with a track record of building customer relationships and delivering customer-centric solutions
- Experience driving solution development through big-picture thinking
- Ability to serve as a team lead and coach employees at lower levels
