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ServiceNow is seeking a Senior Software Engineer to design and deploy cybersecurity integrations that bridge conventional security stacks with next-generation, AI-driven insights. This role goes beyond standard API connectors—you will architect intelligent agents and automated reasoning systems that transform fragmented telemetry into cohesive, actionable risk posture for enterprise customers.
You will build high-scale, resilient integrations (APIs, webhooks, streaming data) across the broader security ecosystem, ensuring seamless interoperability at enterprise scale. A key focus is pioneering AI-native integration patterns that move beyond data ingestion to implement autonomous threat reasoning and automated security orchestration. You'll resolve high-friction customer cases, identify and fix edge cases, and develop scalable libraries and frameworks that enable the platform to integrate with thousands of enterprise security products through unified data models.
You will partner closely with R&D and Product teams to define the future of autonomous risk management, prototype and deploy AI use cases for real-world security challenges, and contribute to evolving the integration factory into a self-service, low-code/no-code platform.
The role is hybrid, requiring on-site office attendance a few times each week in Bangalore.
REQUIREMENTS:
- 5–10 years of deep Python engineering expertise with focus on production-grade, maintainable codebases (cybersecurity experience is a plus)
- Deep networking fundamentals, including strong knowledge of TCP/IP and L3–L7 protocols
- Experience with high-throughput, enterprise-scale distributed systems, async and synchronous programming
- Product-minded approach: solving critical problems for customers, not just writing code
- Preferred: hands-on experience with Kubernetes, Kafka/message queues, and LLM-powered application development (RAG, agentic workflows)
- Proactive "can-do" attitude with mindset focused on continuous learning and innovation
