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CIQ builds enterprise infrastructure powering demanding workloads across operating systems, AI infrastructure, high-performance computing, and cloud-native orchestration. The company serves major enterprises, government agencies, and research institutions with products including Rocky Linux, RLC Pro Enterprise Linux distributions, Fuzzball workload orchestration, Warewulf Pro cluster provisioning, and Ascender Pro automation.
The Senior Revenue Operations Manager will own and administer CIQ's CRM ecosystem (HubSpot) and broader RevOps tooling stack, serving as the primary architect of data integrity, reporting, and process governance across the revenue funnel. This role is the central hub connecting Sales, Marketing, and Finance leadership.
Key responsibilities include: managing HubSpot configuration, properties, workflows, automation, data architecture, and integrations with adjacent GTM tools (ZoomInfo, Amplemarket, Slack); maintaining CRM data quality standards and owning user provisioning, permissions, training, and vendor relationships; building and maintaining dashboards and reporting for pipeline, bookings, forecast accuracy, and rep/team performance delivered through weekly pipeline reviews, QBRs, board reporting, and ad hoc executive analysis; partnering with Sales and Marketing to define and track KPIs and ensure a single source of truth for revenue data across HubSpot, Finance, and other systems; designing and administering sales commission plans including monthly/quarterly calculations, approvals, and payouts; owning sales process governance including pipeline stage definitions, deal-stage hygiene, deal desk approvals (pricing/discounting/terms with Finance and Legal), and quota/territory assignment; administering NDAs, customer contracts, and partner contracts; managing lead routing and contract/order-management workflows; and supporting rep onboarding and win/loss analysis.
