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Copado is seeking a Senior Analyst, GTM Operations to serve as a strategic business partner to the Enterprise Sales and Renewals organization. This role bridges analytics, operations, and go-to-market strategy, driving predictable revenue growth through data-driven decision-making and operational excellence.
Key responsibilities include:
**Strategic Business Partnership**: Facilitate cross-functional alignment across Sales, Customer Success, Finance, Marketing, and Product Operations. Translate business priorities into scalable operational processes, reporting, and analytics. Partner with sales and renewal leaders to identify risks and opportunities. Translate complex data into clear narratives for leadership, identifying trends and risks proactively. Lead post-mortems on missed targets, delivering root-cause analysis and recommended fixes.
**Revenue Systems Strategy & Governance**: Own the design and optimization of revenue operations systems, processes, and governance frameworks. Ensure data integrity across CRM, billing, and forecasting systems. Develop and maintain KPI dashboards and reporting infrastructure. Implement best practices for pipeline management, forecast accuracy, and renewal operations.
**Forecasting & Pipeline Analytics**: Build and maintain forecasting models that improve accuracy and enable confident business planning. Analyze pipeline health, conversion rates, and sales cycle trends. Identify leading indicators of revenue risk or opportunity. Provide monthly/quarterly business reviews with actionable insights.
**Operational Excellence**: Design and implement scalable processes for deal management, renewals, and customer success handoffs. Optimize workflows to reduce friction and improve team productivity. Establish metrics and accountability frameworks. Drive continuous improvement through data analysis and stakeholder feedback.
The ideal candidate is analytical, collaborative, and business-minded—someone who enjoys solving complex problems, influencing cross-functional stakeholders, and improving how go-to-market teams operate. You'll work with Sales, Customer Success, Finance, Marketing, and Executive Leadership to drive execution and enable the business to scale confidently.
