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Lyra Health is a leading provider of evidence-based mental health care serving over 20 million people globally through employer partnerships and health plan relationships. The company has delivered 15+ million mental health sessions, published 35+ peer-reviewed studies, and demonstrated significant clinical and cost outcomes. Lyra's AI-powered platform, Lyra Empower, combines integrated care delivery with technology solutions.
As Solutions Director, you will own the end-to-end development, go-to-market, and lifecycle management of complex mental health solutions that bundle clinical services with technology platforms.
Key Responsibilities:
Solution Development & Packaging: Partner with Network and Clinical teams to define, standardize, and document solution services, KPIs, SLAs, differentiation, and pricing. Collaborate with Pricing and Finance to develop profitable pricing and packaging models. Work with Product Management to influence the technology platform roadmap to support solution needs.
Go-to-Market & Enablement: Partner with General Management and Product Marketing to develop solution positioning, value propositions, and messaging. Create enablement materials including solution briefs, presentations, battle cards, ROI calculators, and proposal templates. Serve as subject matter expert supporting sales and pre-sales teams on critical deals. Train sales, pre-sales, and customer development teams on solution value and delivery models.
Performance & Lifecycle Management: Define and track KPIs including revenue, margin, market share, customer adoption, operational efficiency, and satisfaction. Establish continuous feedback loops with customers, sales, product, and clinical teams to drive iterative improvements. Manage the complete solution lifecycle from launch through renewal, making strategic decisions to optimize performance.
Requirements:
- 10+ years in a strategic role within enterprise B2B technology or healthcare companies (product management, product marketing, sales leadership, client development, or management consulting)
- Demonstrated experience defining and launching complex solutions bundling software/technology with services
- Strong business acumen and analytical skills; experience building business cases and using data to drive decisions
- Proven ability to lead and influence cross-functional teams without direct authority
- Exceptional communication skills for complex technical and business concepts across C-level to individual contributors
- Skilled in engaging with prospects and customers as part of sales processes
Preferred Qualifications:
- MBA or other advanced degree
- Experience with value-based pricing and solution packaging strategies
- Healthcare and health plan contracting experience
