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ServiceNow is seeking a Software Engineer to build cybersecurity integrations that bridge conventional security stacks with next-generation, AI-driven insights. This role focuses on designing and deploying both standard integrations and intelligent agents that transform fragmented telemetry into cohesive, actionable risk posture. You will create automated reasoning within the integration layer, ensuring customers have not just data but actionable intelligence.
Key Responsibilities:
- Collaborate with senior engineers to build and maintain scalable, resilient integrations (APIs, webhooks, streaming data) across the security ecosystem
- Implement modern design patterns and best practices to support AI-native integration workflows and automated threat handling
- Troubleshoot customer friction points and systematically resolve edge cases within integration services
- Contribute to reusable libraries and data-mapping frameworks for standard connections across enterprise security tools
- Partner with cross-functional R&D and Product teams to implement features that improve automated risk management
- Enhance existing integration components to support low-code and self-service capabilities
Requirements:
- 2 to 5 years of Python engineering expertise with focus on production-grade, maintainable codebases (Cyber Security experience is a plus)
- Deep networking fundamentals, including strong knowledge of TCP/IP and L3-L7 protocols
- Experience with high-throughput, enterprise-scale distributed systems, async and synchronous programming
- Product-minded approach: solving critical problems for customers, not just writing code
- Preferred: hands-on experience with Kubernetes, Kafka/message queues, and LLM-powered application development (RAG, agentic workflows)
- Proactive "can-do" attitude with mindset focused on continuous learning and innovation
- Hybrid work policy requires on-site office attendance a few times each week
