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Ramp is building smart infrastructure for finance teams, automating how over $200B in annualized spend flows through 70,000+ companies. The company handles payment authorization, risk flagging, spend categorization, and financial close processes.
You will serve as a front-line manager for a Sales Development Representative team focused on outbound prospecting and pipeline generation in Ramp's SMB segment. You will lead the SMB sales development motion by providing 1:1 coaching, onboarding, training, and mentorship; setting team strategy; and partnering with Sales, Marketing, Product, and Executive Leadership to drive pipeline and business outcomes.
Key responsibilities include:
- Building and scaling the SMB SDR function by evolving team operating rhythms, playbooks, coaching standards, and processes for open-territory outbound motion
- Setting and maintaining high-performing culture by overseeing daily SDR activity, pipeline generation, and quota performance
- Hiring, onboarding, and training new SDRs on Ramp's products, buyer personas, competitive landscape, prospecting strategy, and tools through hands-on methods including role-plays
- Developing and executing career-growth and leadership plans for direct reports through daily 1:1 mentorship and coaching on time management, objection handling, prospecting tactics, active listening, and pipeline creation
- Coaching SDRs on effective multichannel outbound prospecting, including account research, relevant messaging, call execution, and AI tool usage
- Partnering with Account Executives and Sales/Marketing counterparts on pipeline-generation and territory initiatives
- Reporting on team performance, pipeline health, and forecasts to senior leadership
- Identifying opportunities to optimize systems, processes, enablement, and AI-supported workflows
- Establishing and maintaining a library of prospecting resources, best practices, and training materials
- Representing the SMB Sales Development team cross-functionally across the organization
Ramp values high agency, high urgency, and builders who own problems end-to-end. The median Ramp customer saves 5% and grows revenue 16% in their first year.
REQUIREMENTS:
- Minimum 2 years of quota-carrying sales experience as an individual contributor with proven track record of exceeding goals
- Minimum 2 years of experience building and leading sales development teams with proven track record of exceeding goals
- Demonstrated success in fast-paced, results-oriented GTM environments, ideally at SaaS companies, with consistent outbound sales performance above quota
- Passion for hiring with thoughtful approach to team planning and development
- Ability to articulate contractual, technical, and financial value points to customers, including executives
- Proficiency in data analytics tools (Salesforce, Looker, Excel) and familiarity with email and call automation platforms
- High proficiency with AI tools (Claude, OpenAI, etc.) with ability to incorporate into prospecting, coaching, team workflows, and process improvement
- Ability to leverage data to drive decisions, create systems, and identify process improvements
- Strong collaboration and influencing skills with excellent communication and presentation abilities
NICE-TO-HAVES:
- Experience with financial services sales in full cycle sales role
- Experience at high-growth startup
- Bachelor's degree from accredited university