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Canva is seeking an Inside Sales Specialist to join its growing Manila office. In this role, you will engage with inbound prospects who have expressed interest in Canva's design platform and guide them through the sales process.
Key responsibilities include:
- Respond promptly to inbound inquiries via phone, email, and chat from potential customers
- Build rapport with prospects by actively listening to their needs and understanding their design challenges
- Educate customers on Canva's subscription plans, premium offerings, and value propositions
- Conduct product demonstrations and presentations to showcase platform capabilities
- Provide pricing information, negotiate terms, and close sales to meet monthly and quarterly revenue targets
- Maintain accurate CRM records of customer interactions and pipeline management
- Collaborate with Marketing, Customer Success, and Product Development teams to improve sales processes
- Stay current on industry trends, competitor offerings, and market dynamics
Canva's Inside Sales team plays a key role in converting leads into paying customers and ensuring a seamless sales experience. The team assesses and qualifies leads, engages prospects across multiple channels, and manages the full sales cycle from initial contact to deal closure. You'll work closely with Sales Enablement, Legal, and Customer Success teams.
The company offers a competitive salary with commission structure and performance-based incentives, equity packages, inclusive parental leave, an annual Vibe & Thrive allowance for wellbeing and office setup, and flexible leave options. The role is based in Manila with flexibility regarding in-office versus remote work. Note that you should be open to working a flexible, shifting schedule based on business needs, and interviews are conducted virtually.
Requirements:
- Proven track record of success in inbound sales, ideally in technology, SaaS, or digital marketing
- Strong communication skills with ability to explain complex concepts clearly and persuasively
- Self-motivated and results-driven with focus on exceeding sales targets
- Tech-savvy with proficiency in CRM software (e.g., Salesforce) and sales productivity tools (Gong, Outreach, LinkedIn Navigator)
- Ability to thrive in fast-paced, high-pressure environments with adaptability and resilience
- Fluency in English (essential); proficiency in additional languages is a plus
- Openness to flexible, shifting schedules based on business needs
