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OneStream is seeking a Senior SysOps Engineer to play a critical role in implementing, supporting, securing, and continuously improving customer cloud environments. This position serves as a technical leader within Cloud Operations, providing hands-on expertise while mentoring and guiding other Cloud Engineers to elevate team capability, consistency, and operational excellence.
Key responsibilities include:
- Deliver automated and scalable solutions that yield operational efficiencies for Cloud Operations engineers
- Drive operational outcomes aligned to department SLA, cost, and automation effectiveness targets
- Lead the orchestration of customer environment implementations and migrations
- Perform and oversee Platform and AI Services environment upgrades and maintenance
- Serve as a senior escalation point for complex issues, leading root cause analysis and driving long-term remediation
- Provide technical guidance and mentorship for early and mid-career engineers
- Create, review, and update operational workloads and standard operating procedures
- Consistently deliver high-quality solutions and implementations on time
- Monitor customer environments through Azure, telemetry services, alerting, and logging to ensure proactive issue detection and resolution
- Identify opportunities for process optimizations and automation to improve reliability, reduce manual effort, and increase operational efficiency
The role requires strong analytical skills to understand business processes, translate customer requirements into scalable cloud solutions, and resolve complex production issues. You will collaborate with internal teams, leadership, and customers globally, playing a key role in driving automation, standardization, and best practices across the cloud platform. A passion for cloud technology, operational excellence, and developing others is critical for success.
Travel is not expected for this position.
Requirements: The posting excerpt provided does not include a dedicated qualifications or requirements section. Candidates should review the full posting for specific experience, technical skills, certifications, or educational requirements.
