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Cloudflare is seeking a Senior Supply Chain Program Manager to own the integrated supply-planning interface connecting capacity demand, L10 hardware supply, and L11 rack integration. This is a senior individual contributor role within the Infrastructure Engineering team's Hardware Integration Operations group, which acts as the critical bridge between global manufacturing partners, procurement teams, and capacity strategy.
You will coordinate the transition of servers and network equipment from server-level manufacturing (L10) into complete rack integration (L11), providing global partners with material readiness, capacity planning, and operational visibility to support Cloudflare's global network expansion across hundreds of cities worldwide.
Key responsibilities include:
- Drive strategic supply planning by connecting capacity requirements with L10 hardware availability and L11 rack manufacturing schedules across global regions
- Manage material and production readiness through weekly supply allocation reporting, shortage reviews, and material-readiness assessments for upcoming rack integration builds
- Guide operational tradeoffs by identifying supply constraints and presenting actionable allocation options to Capacity Planning, evaluating tradeoffs between direct hardware shipping and complete rack integration
- Translate long-term strategy by converting quarterly and annual capacity forecasts into actionable operational requirements for L11 integration partners
- Monitor program financials and progress by tracking CapEx commitments against rack integration and deployment plans, providing leadership visibility into utilization, execution progress, and delivery risks
- Lead supplier relationships with global L11 integration providers through regular business reviews covering capacity, delivery, cost, quality, and performance
- Expand resilient manufacturing by evaluating and recommending new L11 suppliers and build locations to strengthen geographic resiliency, capacity growth, and technical standards
- Support commercial operations by validating supplier requisitions, purchase orders, and commercial agreements while supporting leadership approval workflows
- Partner on global supply risk mitigation with Capacity Planning, Procurement, and Hardware Sourcing to identify and mitigate risks involving capacity bottlenecks, logistics, tariffs, and regional concentration
- Collaborate on new product introductions (NPI) with Hardware Engineering and rack integration teams to translate evolving hardware designs into operational preproduction and build readiness plans
- Support supplier quality by analyzing performance trends, coordinating escalations, and tracking cross-functional quality and engineering issues through resolution
- Operationalize ERP workflows by supporting adoption and stabilization of Oracle ERP processes, then identifying improvements to planning, reporting, controls, and operational efficiency
- Deliver executive insights through clear forecasts, operational reporting, and risk assessments for leadership review
- Scale the operating model by establishing sustainable operational frameworks that expand production capacity while maximizing efficiency
Cloudflare's mission is to help build a better Internet. The company runs one of the world's largest networks powering millions of websites and Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code.
REQUIREMENTS:
- Broad professional experience in global supply chain management, production planning, manufacturing operations, or a related field
- Proven track record coordinating supply and production programs across multi-site manufacturing environments and international regions
- Demonstrated skill in connecting demand forecasts, material readiness, supplier capacity, and manufacturing schedules
- Experience independently leading complex, cross-functional programs across engineering, procurement, finance, and external vendors
- Strong analytical skills with expertise in supply modeling, risk assessment, and operational reporting
- Demonstrated capability to manage supplier performance and lead business reviews at both operational and executive levels
- Strong written and verbal communication skills, with experience presenting strategic options and risks to leadership
- Ability to collaborate effectively across global time zones
DESIRABLE QUALIFICATIONS:
- Experience with contract manufacturing (CM), original design manufacturers (ODM), or systems integrators for data center, server, or network hardware
- Experience managing, optimizing, or stabilizing supply chain processes within an enterprise ERP platform (preferably Oracle)
- Experience evaluating manufacturing partners, leading supplier assessments, or managing RFP processes
- Background in supporting commercial negotiations, procurement agreements, and supplier capacity commitments
- Familiarity with hardware new product introduction (NPI) and manufacturing transition processes
- Knowledge of global supply risk management, including tariff mitigation, logistics planning, and regional diversification
- Experience using performance scorecards and operational metrics to drive supplier accountability
- Willingness to travel occasionally for supplier site visits and operational reviews
