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CreatorIQ is seeking a Senior Strategist, Social & Influencer Intelligence to join its Strategic Services organization in New York (with flexibility for Chicago or LA). This role sits at the intersection of social data, creator performance, and campaign strategy, translating complex datasets into actionable recommendations that shape how brands and agencies build and optimize creator programs.
You will be customer-facing, presenting findings directly to brand and agency stakeholders, and will own the analysis behind them. You'll partner with the Reporting team on deeper data engineering or custom builds when needed. The role focuses on execution and insight quality—understanding what customers are trying to learn, getting to the right answer, and telling the story in a way that drives decisions.
Key responsibilities include:
- Leading analysis across creator performance, audience behavior, social conversation, and market trends, translating findings into clear recommendations for program strategy and optimization
- Owning pre-campaign, in-flight, and post-campaign analysis for influencer marketing engagements, identifying what's driving results and where programs underperform
- Presenting insights directly to brand and agency stakeholders, from working sessions to executive readouts
- Working hands-on with structured and large datasets from CreatorIQ platform and third-party sources to extract insights end-to-end
- Building dashboards, reports, and presentations that make up client deliverables with high standards for accuracy, clarity, and visual storytelling
- Supporting sentiment, theme, and competitive conversation analysis on creator content and comments
- Partnering with the Reporting team on custom data builds, advanced SQL/ETL work, or recurring reporting infrastructure
- Collaborating cross-functionally with Directors of Services, Campaign Operations, Creator Operations, and Customer Success
- Helping define repeatable approaches, templates, and quality standards for social and influencer intelligence deliverables
- Contributing to internal documentation and raising analytical fluency across the Strategic Services team
- Staying current on creator and social platform trends, measurement best practices, and competitive landscape
CreatorIQ is the operating system for creator-led growth, trusted by 1,300+ global brands and agencies including Google, LVMH, Nestlé, and Sephora. The company has been named a Fastest-Growing Company in North America on the Deloitte Technology Fast 500 for four years and is recognized as a leader in influencer marketing platforms.
REQUIREMENTS:
- 4+ years of experience in social, influencer, or marketing analytics, insights, or consulting at a brand, agency, social listening/analytics provider, or marketing technology company
- Strong working knowledge of creator/influencer marketing and social platforms (Instagram, TikTok, YouTube, and others), including how programs are planned, measured, and optimized
- Hands-on proficiency in SQL and Excel or Google Sheets, with experience working independently in large datasets
- Experience building dashboards and reports in data visualization tools (Tableau, Looker, or similar)
- Proven ability to own an analysis end-to-end, from framing the question through delivering a recommendation
- Experience presenting insights directly to clients or senior stakeholders, with confidence to field questions and defend your point of view
- Strong data storytelling skills, written and verbal, with ability to make complex findings clear and actionable for non-technical audiences
- Strong analytical thinking and attention to detail with high bar for accuracy
- Comfortable working autonomously in fast-paced environment and managing multiple customer engagements
- Bachelor's degree or equivalent experience
PREFERRED SKILLS:
- Direct experience with CreatorIQ platform or comparable creator/influencer marketing technology
- Experience with social listening or sentiment analysis tools and methodologies
- Python or R experience
- Background in customer success, account management, or customer-facing role at SaaS company or agency
- Experience creating analytical templates, frameworks, or quality standards for a team
- Experience supporting enterprise brands across beauty, CPG, retail, or consumer tech