SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Quantum Metric is a leader in digital experience analytics, helping organizations monitor, diagnose, and optimize customer digital journeys. The company captures insights from 50% of the world's internet users and serves major brands in ecommerce, retail, travel, financial services, and telecommunications.
As a Senior Solutions Engineer, you will own the technical strategy for complex enterprise sales cycles across the Americas, from discovery through close. You will architect tailored demonstrations and solution narratives—including Felix Agentic use cases—that align Quantum Metric's platform to C-level business outcomes. You will lead and de-risk technically and politically complex proof-of-concepts, defining success criteria and quantifying enterprise-scale business value.
You will design scalable, enterprise-grade solution architectures and articulate ROI-based value propositions for the largest accounts. You will mentor and upskill other Solutions Engineers, share best practices, and serve as a technical escalation point for the broader team. You will partner with Account Executives, Regional Vice Presidents, and Customer Success on deal orchestration for named and strategic accounts, and coordinate closely with Product and Engineering on post-sales onboarding and roadmap influence.
You will lead RFP responses for strategic accounts and serve as a structured voice of the customer into the product roadmap, particularly around Felix Agentic. You will be actively involved in the hiring process and hiring decisions, and proactively mentor junior staff to raise the team's collective capability. You are expected to lead strategic and technical initiatives involving multiple team members and provide candid feedback to peers to support their growth.
Quantum Metric is a remote-first company with a strong culture focused on employee development, diversity, and inclusion. The company has been named to the Inc 5000 and Deloitte 500 for six consecutive years and appears on Best Places to Work lists from Glassdoor, BuiltIn, Fast Company, and Forbes.
REQUIREMENTS:
- 6+ years in Enterprise Pre-Sales/Solutions Engineering within SaaS or software, with a track record on large, complex deals
- Proven success leading—not just supporting—complex, multi-layered sales cycles in the Digital Experience/Digital Analytics space
- Strong executive presence, equally credible with technical teams (architects/developers) and C-suite (CIO/CDO)
- Hands-on experience with web technologies (JavaScript, HTML, CSS) and ROI-based solutioning; native iOS/Android experience a plus
- Experience mentoring or informally leading other SEs, and building reusable tools/assets beyond your own deals
- Exceptional storytelling and executive-level presentation skills, with clear ownership up and down the chain; disciplined Salesforce hygiene required
- Strong organizational skills to manage multiple high-stakes deals simultaneously, with 20–25% travel
- Professional-level fluency in Spanish is a plus
PREFERRED QUALIFICATIONS:
- Deep experience in Digital Experience Analytics or CXM platforms
- Hands-on familiarity with agentic AI, enterprise data architecture, or tagging strategies—ideally applied in a live deal context
- Background in high-growth SaaS or digital transformation consulting
- Experience operating as an informal or formal technical lead for a pre-sales team
