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Senior Sales Operations Manager (m/w/d)

Mya Systems - Düsseldorf, North Rhine-Westphalia, Germany - In-office

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The Stepstone Group, a leading global online job platform, is seeking a Senior Sales Operations Manager to drive data-informed decision-making across sales and marketing functions. In this key role, you will independently analyze lead and B2B data to identify growth and efficiency opportunities, develop actionable recommendations for marketing, sales, and product teams, and proactively advance lead-management processes across the entire B2B customer journey. You will serve as the central point of contact for operational sales steering, reporting, and lead KPIs, establishing consistent data understanding and data-driven decision-making across all relevant stakeholders. You will develop and optimize dashboards, reports, and KPIs to measure lead effectiveness and conversion. Your work will have high visibility and real impact, with opportunities to shape EMEA-wide standards. You will collaborate closely with sales, marketing, and product teams on an international level, leveraging data analysis to unlock value from every B2B lead. The role offers flexibility, a modern collaborative environment, and opportunities for personal and professional development within a growing international organization. REQUIREMENTS: - Minimum 3 years of professional experience in Commercial Analytics, Sales Intelligence, Lead Management, or similar analytically-focused, sales-adjacent roles - Strong analytical thinking and ability to draw correct strategic conclusions from data - Proactive, self-driven work style; you take initiative rather than waiting for direction - Ability to translate complex information into clear, compelling presentations - Proficiency with data analysis tools, Excel, CRM systems (e.g., Salesforce), and database queries

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