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Fireblocks is a $8 billion-valued enterprise-grade digital asset infrastructure platform trusted by major financial institutions, banks, and Web3 companies worldwide. The company has secured over $10 trillion in digital asset transfers and serves 2,400+ institutional customers.
The GTM Operations Team acts as a bridge between Sales and other business functions, responsible for GTM strategy, business analysis, operations, and sales tools. As the organization scales, they are seeking an experienced Senior Sales Operations Manager to provide direct operational support to Go-To-Market teams in the APAC region.
In this role, you will be a strategic, hands-on operator who drives efficiency, accuracy, and clarity through data and technology. You will serve as a trusted advisor to sales leadership, providing proactive insights and consultative support. Key responsibilities include:
- Deliver strategic recommendations and business insights to regional leadership through data analysis
- Enable cross-functional alignment with Marketing, Finance, and Customer Success on metrics, efficiency, and revenue operations
- Design, implement, and optimize sales processes, territories, and compensation models
- Provide day-to-day administrative support to BDRs, Sales Directors, Sales Engineers, and Customer Success teams
- Own sales forecasting, pipeline analytics, and performance dashboards to inform GTM strategy
- Support BDR activities including prospecting, target lists, and data enrichment
- Drive CRM (Salesforce) adoption, best practices, and data hygiene
- Maintain accurate territory mapping and change management in CRM systems
- Execute business analysis for GTM planning cycles, including territory assignments and whitespace analysis
- Manage and support quarterly business reviews in collaboration with regional leadership
- Lead special projects such as Salesforce development, sales process optimization, market expansion, and new product introduction
- Deliver sales enablement training and actively contribute to operational meetings
You bring 7+ years of professional experience in Sales Operations, Revenue Operations, or Customer Success Operations in B2B SaaS, with Fintech experience preferred. You are proficient in CRM and CPQ tools (Salesforce, Salesforce CPQ), with familiarity in sales tools like Gong, Outreach, and Clay. You understand sales methodologies (Command of the Message, MEDDPICC) and forecasting best practices.
