SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Synthesia, the world's leading AI video platform for business used by over 90% of the Fortune 100, is seeking a Senior Sales Operations Analyst to optimize and scale the sales organization. Following a Series E funding round raising $200 million (valuation $4 billion), the company is expanding its go-to-market operations.
In this hands-on role, you will own the systems, data, and processes that power Synthesia's sales motion. You'll partner closely with Sales, Finance, and RevOps leadership to ensure operational efficiency, data accuracy, and strategic decision-making.
Key responsibilities include:
- Building and maintaining dashboards for pipeline, forecast, quota attainment, and funnel conversion; delivering regular reporting to sales leadership
- Preparing and validating data for weekly, monthly, and quarterly forecast calls
- Designing and improving sales processes including territory planning, lead routing, deal desk operations, and quote-to-cash workflows
- Modeling commission plans, calculating payouts, and assisting with quota-setting analysis alongside Finance
- Partnering cross-functionally with Marketing, Customer Success/RevOps, and Finance on GTM efficiency initiatives and shared reporting
- Proactively identifying and troubleshooting process breakdowns and data quality issues
This role requires someone equally comfortable configuring Salesforce at an admin level as building forecast models or presenting pipeline analysis to senior leadership.
REQUIREMENTS:
- 3–5+ years in Sales Operations, Revenue Operations, or Business Analyst role (SaaS experience preferred)
- Strong hands-on experience with Salesforce (admin-level configuration a plus)
- Advanced Excel/Google Sheets skills; SQL and/or BI tool experience (Tableau, Looker, Omni) a strong plus
- Track record of building reporting and forecasting models used by sales leadership
- Comfortable working cross-functionally with Sales, Finance, and Marketing stakeholders
- Strong analytical and process-improvement mindset with ability to translate messy data into clear recommendations
- Excellent communication skills and ability to present findings to senior stakeholders
