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Salary: USD 84,000 - 136,000 / annual
Braze is seeking a Senior Sales Operations Analyst to partner with the AMER sales leadership team and drive long-term regional growth. This role combines hands-on execution with strategic analysis, balancing day-to-day data and process maintenance with forward-looking recommendations for scaling operations.
Key responsibilities include leading annual territory planning for AMER by analyzing underlying data to ensure accuracy and equitability, then presenting data-driven recommendations on territory structure to maximize rep focus and quota attainment. You will build capacity models translating growth targets into headcount, coverage, and quota scenarios for leadership evaluation.
You will identify process bottlenecks before they impact business velocity and partner with the Business Systems team to scope and prioritize Salesforce flows and automations. A core focus is converting manual, tribal-knowledge processes into documented, repeatable workflows as the region scales.
On the data and reporting front, you will design dashboards in Tableau, Looker, Salesforce, and Clari to give leadership real-time performance visibility. You will analyze sales data, KPIs, and trends to surface actionable insights, and partner with sales leadership on forecasting cadences to keep forecast data clean and trustworthy.
The role also includes identifying opportunities to use AI tools to automate manual Sales Ops workflows—such as data analysis and process improvement—and designing AI-driven workflows to improve efficiency across the broader sales team.
You bring 4+ years of Go-to-Market Operations, Sales Strategy and Operations, or Revenue Operations experience at a high-growth B2B SaaS company. You are technically savvy with solid understanding of Salesforce flows and automations, hands-on experience with sales tech stack tools (Clay, ZoomInfo, Clari, Gong, Fullcast), and proficiency with Google Sheets and BI tools like Tableau or Looker. You are comfortable using AI tools to speed up analysis and reporting, and curious about where AI can remove manual work. Strong analytical and problem-solving skills, excellent stakeholder management, and a proactive, solutions-oriented mindset are essential.
