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Opiniion is a resident experience platform that helps property managers collect real-time feedback, improve resident experiences, and enhance online reputation. The company has been recognized as one of America's fastest-growing private companies.
As Senior RevOps Analyst, you will drive revenue operations across systems and processes that keep revenue moving. The role spans two core areas: RevOps and Deal Desk. On the RevOps side, you'll transform data into clean pipelines, sharp reporting, and smarter processes that enable the sales team to perform at their best. On the Deal Desk side, you'll ensure deals move cleanly from quote to signature to billing. These functions are interconnected—better data and process create smoother deals, while well-run deals maintain data integrity.
Key responsibilities include:
• Sales Process Improvement: Map current sales and handoff processes, identify friction points, and design cleaner workflows, automations, and playbooks in HubSpot to help reps sell faster and more consistently.
• Contract Generation: Generate quotes, order forms, and contracts for new business and renewals with accurate pricing, terms, and product configuration on every deal.
• Subscription Management: Create and update customer subscriptions including upgrades, downgrades, add-ons, renewals, and cancellations while keeping records consistent across CRM and billing systems.
• Quote-to-Cash Process: Maintain clean handoffs from closed-won deals to billing and finance, ensuring order accuracy, correct effective dates, and tight synchronization between HubSpot and the billing system.
• Pricing & Approval Workflows: Support pricing, discounting, and approval guardrails; route non-standard deals for review and ensure exceptions are documented and approved before booking.
• Renewal Process: Track upcoming renewals, prepare paperwork, and support the team in processing renewal and expansion changes on schedule.
• Pipeline & Data Hygiene: Maintain clean, accurate pipeline data that drives reliable forecasting and reporting.
You'll work alongside the RevOps team and close partners in Sales, Systems, and Finance. This role is ideal for someone who enjoys driving pipeline to revenue and helping teams close with confidence.
