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Veeam is seeking a Senior Professional Services Project Manager to lead the planning, governance, and successful delivery of Veeam product deployment projects and professional services engagements for customers. This role operates with high autonomy within defined frameworks, owning end-to-end delivery execution across onboarding, implementation, consulting, and technical advisory engagements.
Key responsibilities include managing the complete project lifecycle from scoping through closure, coordinating multi-workstream engagements with detailed timelines and resource plans, and establishing robust project governance including status reporting, change control, and RAID logs. The role provides technical oversight across data protection, virtualization, and cloud environments, and manages customer infrastructure and Veeam product Health Check assessments.
You will serve as the primary customer contact throughout engagements, building strong stakeholder relationships across customers, partners, and internal teams. You'll coordinate cross-functional resources including Solution Architects, Technical Account Managers, Support, Sales, and Customer Success teams to ensure smooth transitions between pre-sales, delivery, and post-deployment phases. The role includes managing project budgets, resource allocation, and utilization in coordination with Professional Services leadership.
Additional responsibilities encompass identifying and escalating project risks and scope changes, maintaining comprehensive project documentation, contributing to continuous improvement of delivery playbooks and methodologies, and mentoring junior team members on best practices. You'll support rollout plans, enablement, and adoption activities to help customers realize value, and identify follow-on opportunities in collaboration with Sales and Customer Success teams.
