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Rubrik Professional Services is seeking a Senior Project Manager to lead complex, enterprise-level customer implementations and shape the future of the delivery practice. This is a customer-facing role where you'll act as a trusted advisor ensuring deployment success, business value realization, and operational efficiency.
You will drive impact across three core areas:
**Project & Client Delivery Excellence:** Lead end-to-end delivery of complex, concurrent enterprise projects from kickoff to sign-off. Prepare customers for deployment, establish success criteria, track deliverables, manage resources, and ensure execution adheres to deadlines and budgets. Proactively identify and mitigate project risks and technical dependencies. Serve as the single point of contact and escalation owner for customer executives, cross-functional internal teams (Engineering, Customer Support, Sales, Technical Account Managers), and third-party partners. Execute quality control throughout project lifecycles to ensure deliverables meet Rubrik standards and customer business objectives.
**PMO Governance & Process Optimization:** Partner with PS leadership to build, refine, and maintain the PMO governance framework, including standard operating procedures, project methodologies, and key performance indicators. Contribute to the development and scaling of delivery frameworks and best practices.
**Leadership & Mentorship:** Mentor and coach other Project Managers, sharing expertise and fostering professional growth within the organization. Help establish centers of excellence and drive continuous improvement in delivery practices.
You'll work in a fast-paced environment with a 100% focus on customer success, operational excellence, and team empowerment. This role requires strong stakeholder management, technical acumen, and the ability to balance multiple concurrent high-stakes engagements.
