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Salary: USD 90,000 - 150,000 / annual
Veeva Systems is a mission-driven, public benefit corporation and pioneer in industry cloud for life sciences. The company surpassed $3B in revenue and is one of the fastest-growing SaaS companies in history. Ostro is a specialized business division within Veeva focused on advancing brand engagement for the life sciences industry through AI technology.
You will join the Client Success team as a Senior Project Manager, Implementation, owning complex software implementations from kickoff to go-live. You'll act as the primary bridge between internal teams and external clients, ensuring successful, on-time launches with project lifecycles typically running 6–12 weeks.
Key responsibilities include managing a portfolio of 10–20 concurrent projects, balancing complex multi-system integrations with standard deliveries. You'll configure client applications using no-code flow builders, conduct rigorous quality assurance testing, and prepare annotations for MLR/PRC regulatory submissions prior to release. You'll coordinate cross-functionally with Implementation Consultants, Account Executives, Product Managers, and Support teams to ensure seamless delivery.
You'll also scale implementation operations by developing standard operating procedures, creating integrated template project plans, and continuously optimizing internal tools and discovery processes. Additionally, you'll coach and mentor Associate and Project Manager-level team members to foster professional growth and team efficiency.
Required qualifications: 4–6 years of experience managing 10–20 concurrent software implementations, specializing in multi-product rollouts and complex multi-system integrations. You should have built standard SOPs and project templates that improved and streamlined the implementation lifecycle, and have hands-on experience deploying and troubleshooting beta or newly released products.
Nice-to-have qualifications include PMP certification, experience with MLR/PRC regulatory submissions in pharma or life sciences, background in healthcare technology or marketing agencies, and experience mentoring junior project managers.
Veeva offers medical, dental, vision, and basic life insurance; flexible PTO and company-paid holidays; retirement programs; and a 1% charitable giving program. The company operates as a Work Anywhere organization, supporting flexibility to work from home or in the office.
