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Salary: USD 166,000 - 214,000 / annual
Justworks is seeking a Senior Program Manager, Product to join the Technology Strategy & Operations team in New York. This role reports to the Manager of Program Management and plays a vital role in keeping Justworks' Technology Division—comprising Product, Design, Engineering, and Data—focused and connected.
You will lead high-impact initiatives across the organization, working closely with Product, Design, Engineering, Data, and Operations teams to accelerate delivery of strategic programs critical to company goals. You will act as a bridge between functions and teams, developing frameworks that streamline program execution, optimize resource allocation, and drive accountability across multiple product domains.
Key responsibilities include:
- Define and own program vision, scope, strategy, and execution across multiple high-priority programs
- Lead cross-functional collaboration across Technology, Operations, Design, Product Marketing, and GTM teams
- Translate complex business problems into clear roadmaps, project timelines, and outcome-driven plans
- Own strategy, selection, onboarding, and management of external vendors and third-party partners
- Partner with Procurement, Legal, and Finance teams on vendor contracting, compliance, and performance tracking
- Facilitate operational rhythms including program reviews, executive readouts, retrospectives, and milestone tracking
- Develop and maintain program artifacts including calendars, scorecards, documentation, and risk mitigation plans
- Drive team alignment on priorities, facilitate trade-off decisions, and escalate critical risks appropriately
- Build frameworks that streamline collaboration, communication, and decision-making across departments
- Inform strategic direction through data collection, reporting, and business insights
- Coach teams on program management best practices and frameworks
You are excited by leading initiatives across the organization and driving impact. Everything you deliver is backed by solid strategy. You maintain confidence throughout projects and are committed to getting things done. You demonstrate customer focus, strong teamwork and communication, nimble learning, results-driven mindset, strategic thinking, attention to detail, ethical practice, clear communication, analytical ability, and good judgment. You align your behaviors to Justworks' core values: Camaraderie, Openness, Grit, Integrity, and Simplicity.
Requirements:
- Minimum 5+ years of strategy, operations, consulting, or program management experience in a cross-functional environment (working across Product, Design, Engineering, Strategy, and GTM)
- Strong business acumen, including understanding of tech/SaaS companies
- Ability to learn about Justworks' product, organizational structure, and other domains quickly
- Strong analytical ability paired with excellent written and oral communication skills
- Demonstrated ability to lead and self-direct cross-functional projects, juggling competing priorities, stakeholders, and tasks
- Strong leadership and management skills
- Creative problem-solver with passion for making complex things simple
- Proficient with SQL (Tableau is a plus)
