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Salary: USD 135,000 - 178,000 / annual
Qualtrics is hiring a Senior Program Manager for Data Security & Information Governance to establish, scale, and orchestrate an enterprise Information Governance program. You will sit at the intersection of Legal, Data & Technology Operations, and Enterprise Data, bridging business strategy, legal compliance, data security, and engineering.
Key responsibilities include:
• Build the "Data Front Door": Design and manage a centralized intake and triage process for custom data access requests, novel data questions, and complex derivative work inquiries.
• Curate the Data Marketplace: Establish a centralized Use Case Repository and Data Marketplace detailing pre-approved data uses, restrictions, and licensing parameters across distinct datasets.
• Automate Metadata & Classification: Partner with engineering and security teams to implement automated data classification, lineage tracking, and metadata harvesting.
• Translate Policy into Technical Controls: Collaborate with InfoSec to operationalize legal requirements into enforced technical access controls (RBAC/ABAC) and row/column-level security protocols.
• Drive Governance Adoption: Measure program success through adoption KPIs, request turnaround times, and governance maturity metrics, delivering self-service documentation and onboarding across the organization.
• Establish governance frameworks and tooling strategy with deep fluency in enterprise data governance frameworks, data catalogs, and business glossaries that scale across high-growth SaaS environments.
• Design centralized intake and triage processes that convert complex legal and security constraints into frictionless, self-service internal workflows.
• Bridge legal compliance (HIPAA, GDPR, CCPA) with technical access controls, working seamlessly alongside engineering, security, and product teams.
The role emphasizes enablement over gatekeeping—making doing the right thing with data the easiest path for product, engineering, and business teams. You will serve as connective tissue translating legal policies into automated technical realities, building foundational governance frameworks that ensure Qualtrics' growth remains safe, ethical, and fully compliant as the company expands its AI and data capabilities.
Qualtrics operates a hybrid work model: three days per week in office (Mondays, Thursdays, plus one day selected by your organizational leader), with flexibility to work remotely the rest of the week.
REQUIREMENTS:
• 5+ years of experience in Data Governance, Data Security, Data Operations, or Information Architecture within a high-growth technology, SaaS, or data-intensive organization.
• Deep understanding of data privacy and security frameworks (HIPAA, GDPR, CCPA) and commercial data licensing nuances.
• Direct experience setting up, configuring, or administering enterprise data governance & catalog tools (e.g., Collibra, Alation, DataGalaxy, Atlan).
• Technical aptitude with cloud data ecosystems (Snowflake, Databricks, AWS/GCP), SQL, and data security mechanisms (hashing, tokenization, differential privacy).
• Demonstrated ability to create business-friendly, self-service workflows that accelerate R&D and AI/ML initiatives while ensuring strict compliance.
• Preferred certifications: CDMP, CIPP/US, CIPT, CDPSE, CISSP, or CISM.
