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Salary: USD 150,000 - 190,000 / annual
Juniper Square is the operations partner for private markets, serving 2,300+ GPs with a unified platform combining technology, data, and fund administration. The company manages $300B+ in assets, has 700,000+ LPs on platform, and employs 1,000+ people. Founded in 2014 and backed by $350M+ in funding, Juniper Square is embedding AI across workflows through JunieAI, its purpose-built AI platform.
As Senior Program Manager in the PMO, you will own program management for Juniper Square's most complex, cross-functional software initiatives. You will drive execution from planning through release, partnering closely with engineering, product, design, QA, platform, and operations leadership. You will act as a bridge between engineering and product management, translating ambiguous, high-stakes problems into concrete program plans with clear milestones, owners, and dependencies.
Key responsibilities include: owning program management for multi-team software initiatives; establishing and evolving execution frameworks (agile/scrum ceremonies, governance cadence); providing senior-leadership-ready status reporting and proactive risk mitigation; contributing to PMO governance, metrics definitions, and process standardization; designing and deploying multi-step AI-powered workflows (Cowork skills, Jira/Confluence automation) that replace manual coordination and are reusable across the organization; maintaining a working library of reusable prompts, templates, and automations; serving as an AI thought leader for the PMO, defining quality standards before automating workflows; mentoring and coaching TPMs and PMs on program management practice and AI fluency; and ensuring program documentation and delivery metrics are maintained on a reliable cadence.
This role carries a heavy AI focus. You are expected to operate at the Workflow Orchestrator level on Juniper Square's AI fluency ladder—designing and deploying multi-step workflows spanning multiple tools or data sources, building reusable systems that other program managers rely on, and raising the AI fluency floor for the team.
Juniper Square offers a digital-first hybrid workplace with offices in San Francisco, New York City, Mumbai, and Bangalore, and operates across 27 U.S. states, 2 Canadian provinces, India, Luxembourg, and England.
REQUIREMENTS:
- Bachelor's degree in Computer Science or equivalent practical experience
- 15+ years of total industry experience, including 8+ years of technical program management on complex, large programs spanning multiple cross-functional teams
- Deep understanding of the product development lifecycle and technical program management at scale, with a track record of driving programs from concept through release across multiple teams
- Demonstrated AI fluency at the Workflow Orchestrator level: you have designed and deployed at least one multi-step AI or Cowork workflow spanning multiple tools or data sources, with a measurable time or quality improvement you can speak to specifically (not just personal, ad hoc prompting)
- Comfortable maintaining a working library of reusable prompts, skills, or workflow templates, and configuring Cowork skills, connectors, and plugins without needing engineering support
- Hands-on experience automating program-management workflows with AI, for example scripting or using AI tools to extract and analyze data from Jira and Confluence, generate status reports, or build reusable prompt libraries and templates that others rely on
- Comfort defining quality criteria before deploying AI-assisted workflows, validating outputs, and owning the accuracy of anything you automate
- Experience with project management tooling (Atlassian suite, Microsoft Project, Smartsheet, or equivalent) and Agile/Scrum; working familiarity with SAFe
- Experience partnering cross-functionally with product management, design and UX, customer success, customer support, and other functions such as sales, marketing, and legal as needed
- Experience with program and project governance: budgeting, vendor management, compliance, and metrics
- Self-driven and adaptable, comfortable mentoring peers, and flexible working with counterparts across geographies and time zones
- Professional credentials (PMI PMP, ACP, CSM) a plus
- Experience with fintech platforms, cloud platforms (AWS), Docker, and Kubernetes a plus
