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Jerry.ai is a profitable, Series C, YC-backed fintech startup with 5M+ customers and $240M in funding. The company is building an AI-powered advisor to manage physical assets, starting with car insurance (a $300B market in the U.S.) and expanding into home, motorcycle, RV, and other verticals. The company has achieved significant operational scale: 60% of policies are sold automatically without human intervention, and 90% of inbound customer inquiries are resolved via AI and automation. The next growth phase targets scaling from 5M to 50M customers by 2030.
The Growth team owns the entire customer sign-up and purchase funnel for the car insurance marketplace. As Senior Product Manager, you will take end-to-end ownership of high-impact funnels that directly drive the company's north star goal. This role sits at the heart of the business and is not a "growth hacking" role—the focus is on building a durable growth engine through magical customer experience and unreasonable hospitality, not revenue at the cost of trust.
You will investigate and understand customer needs across different personas, navigate complex backend systems, and translate that complexity into clear, trustworthy, and elegant user experiences. You'll report to the VP of Growth and partner closely with Engineering, Design, Analytics, Marketing, and Leadership (including the CEO) to identify step-change opportunities and ship products that move the business.
Example ownership areas include: landing pages, signup funnels, and app download pages (simplifying complex insurance shopping flows, personalizing by persona and marketing channel, building trust through communication and UI); quote shopping (improving display of complex information, integrating different insurance carriers into simple experiences, balancing customer and partner needs); and integrating adjacent products (roadside assistance, home insurance, property tax appeals, motorcycle insurance) into the car insurance funnel.
The environment is fast-paced with weekly sprints; products that take 6-12 months elsewhere launch in 1-2 months. The Growth team is small (3 Product Managers total) with huge surface area, requiring scrappiness but offering significant scope and ownership. You'll have direct exposure to the VP of Growth and c-suite visibility from Day One. Note: The engineering team is partly based overseas, so occasional overlap with their business hours may be required.
The company is remote-first but also maintains offices in Palo Alto, New York City, Chicago, and Toronto for those who prefer in-person or hybrid arrangements.
REQUIREMENTS:
- 5+ years of experience in product management (ideally consumer-facing products)
- Strong analytical skills; ability to pull, structure, and interpret data independently
- Track record of owning ambiguous problems and delivering impact
- Strong written and verbal communication skills, including ability to synthesize messy signals into clear recommendations
- Willingness to maintain regular daily overlap with global business hours for engineering coordination
- First-principles thinking: comfortable breaking ambiguous problems into clear hypotheses before reaching for solutions, working with incomplete information
- Diligence: impeccable follow-through; nothing falls through the cracks when you own something
- Customer-centric mindset: find customer feedback intrinsically interesting, care deeply about understanding what drives how they think, feel, and behave
- Strong cross-functional communication: work effectively across engineering, design, analytics, and marketing, including across time zones, calibrating context appropriately
Note: Jerry.ai can only hire full-time salaried employees who currently reside in AZ, CA, CO, FL, GA, IL, MA, NC, NJ, NV, NY, OR, TN, TX, UT, VA, or Ontario, Canada.
