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Abby Care is building an AI-native platform for family-led care, addressing America's growing care crisis by empowering over 50 million family caregivers with tools, training, and support. The company combines clinical oversight with AI-powered technology to help families deliver high-quality care at home while improving outcomes and transparency across the healthcare system.
You will own the product experience for RN case managers, caregivers, and clinical operations teams, driving the next generation of clinical and care delivery systems. This is a high-ownership, execution-driven role for someone who thrives in ambiguity and regulated environments, moves with urgency, and collaborates effectively across engineering, clinical, and operations teams.
Key responsibilities include:
- Building AI-native clinical products focused on care plan personalization, clinical assessment automation, and proactive clinical interventions
- Owning complex, clinically critical product areas end-to-end: from problem discovery and PRDs through delivery, launch, and iteration
- Translating real-world clinical workflows into intuitive, reliable, and scalable product experiences by partnering deeply with clinicians, caregivers, and compliance teams
- Collaborating with providers, payors, regulators, and internal clinical leaders to unlock new models of care delivery
- Setting high standards for product clarity, judgment, and craft; mentoring peers and elevating cross-functional collaboration
You will be accountable for real-world clinical outcomes and care delivery quality, working in a fast-moving startup environment where speed and excellence go hand in hand.
REQUIREMENTS:
- 6+ years of professional experience as a Product Manager
- Strong track record building and shipping AI-powered products, including experience with LLMs, generative AI, or intelligent automation systems
- Demonstrated history of owning, shipping, and scaling highly impactful products end-to-end across web and mobile
- Strong ability to distill complex inputs into clear, well-prioritized roadmaps and requirements
- Excellent written and verbal communication, including producing clear, structured, and actionable PRDs
- Experience building complex workflow products or data-heavy systems in healthcare, highly regulated environments, or fast-moving startups
BONUS / NICE TO HAVE:
- Proven experience building AI-powered products specifically for clinical care delivery, care plan development, or clinical decision support
- Direct experience with clinical product development where AI models evaluate care delivery against clinical protocols
- Understanding of clinical workflows, EMR systems, care management, or healthcare operations
- Deep experience navigating HIPAA, payer requirements, or other healthcare compliance frameworks
Note: While clinical AI product experience is a plus, prior clinical background is not a strict requirement. The role seeks strong product fundamentals and a desire to dive deep into clinical workflows.
