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FYUL (formed in 2024 through the merger of Printful, Printify, and Snow Commerce) is seeking a Senior Product Designer to join a global, fast-growing team. The company powers on-demand commerce at scale, helping creators and brands turn ideas into beautiful products.
In this role, you will be a customer-obsessed designer with strong product thinking, taking ownership of the complete customer experience rather than isolated features. You will work closely with Product and Engineering teams to understand customer needs, proactively identify problems and opportunities, and shape solutions that deliver meaningful customer and business outcomes.
Key responsibilities include:
- Developing deep understanding of customers, their goals, behaviors, and challenges through research, analytics, and continuous exploration
- Acting as an active partner to Product and Engineering in shaping product strategy, priorities, and roadmaps
- Designing intuitive, effective, and cohesive customer journeys within your product area, thinking beyond individual features
- Exploring and validating different approaches, making informed design decisions, and collaborating with Engineering through delivery
- Taking responsibility for the quality of existing customer journeys, identifying usability gaps and friction points
- Delivering high-quality design craft, contributing to design systems, and exploring new approaches including AI tools
- Sharing knowledge, giving constructive feedback, and contributing to the team's continuous learning and growth
The company offers flexible working hours (start as late as 11 AM), private health insurance, extra paid days off for wellness and celebrations, internal and external learning opportunities, mentorship and hackathons, and team-building events. An optional modern office is available in Riga.
REQUIREMENTS:
- 5+ years of product design experience with a strong portfolio demonstrating complex problems, design decisions, and measurable impact
- Strong product thinking and business understanding with ability to proactively identify customer problems and opportunities
- Proven ability to own and design intuitive, cohesive end-to-end experiences across complex product journeys
- Strong user research and analytical skills, using qualitative and quantitative insights to inform and validate design decisions
- Strong cross-functional collaboration and communication skills with confidence to challenge assumptions and influence product decisions
- Advanced proficiency with AI tools, using AI to accelerate exploration, prototyping, and problem-solving
